At a Glance
- Tasks: Be the friendly face of Moxy, checking in guests and serving up fun experiences.
- Company: Join Hotel Co 51, a fast-growing hotel operator with a playful vibe.
- Benefits: Enjoy discounted stays, food perks, and a health cash plan.
- Why this job: Work in a vibrant environment where your personality shines and guests feel at home.
- Qualifications: High energy, great communication skills, and some service industry experience preferred.
- Other info: Moxy celebrates originality and encourages you to bring your unique self to work.
Overview
Receptionist / Bartender (Crew Member) – MOXY London Stratford role at Hotel Co 51.
This position is based on a casual contract.
Gross Salary: £13.62 per hour
Responsibilities
- Helping guests and creating positive experiences
- Manage hotel room inventory and checking guests in/out the Moxy way
- Operate Food & Beverage outlets the Moxy way
- Manage all bills and payments correctly
- Prepare food, clean, tidy, restock, take deliveries and organize back-of-house areas
- Follow all food safety, licensing and health and safety policies to work safely
- Supporting other Crew Members and follow direction from Crew Leaders
- Promote and support the Moxy brand & the Marriott Bonvoy loyalty program
Qualifications and qualities
- Have high energy and a fearless do-it-yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multi tasker who can balance hard work with great service
- Know being relaxed isn\\\’t the same as being lazy
- Clear communicator fluent in English (and other languages a plus!)
Useful experience
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
Benefits
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
- A personality assessment can be part of the recruitment process
About Hotel Co 51 and Moxy
Hotel Co 51 is a fast-growing European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020 to support development and operations for new hotel openings, it operates 35+ properties in 8 countries and is expanding in key markets. For more information, visit hotelco51.com.
Moxy Hotels offers a playful hotel experience for the young at heart. With 100+ properties open across Europe, North America, and Asia Pacific, Moxy provides stylish, industrial design and sociable service at an attractive price point. Moxy is part of Marriott Bonvoy, Marriott International\\\’s travel program.
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Receptionist / Bartender (Crew Member) - MOXY London Stratford employer: Hotel Co 51
Contact Detail:
Hotel Co 51 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Bartender (Crew Member) - MOXY London Stratford
✨Tip Number 1
Familiarise yourself with the Moxy brand and its unique approach to hospitality. Understanding their playful and relaxed atmosphere will help you align your personality and communication style with what they value in a crew member.
✨Tip Number 2
Highlight any previous experience in fast-paced service roles during your interactions. Being able to share specific examples of how you've successfully managed multiple tasks while maintaining great service will demonstrate your suitability for the role.
✨Tip Number 3
Showcase your problem-solving skills by preparing anecdotes where you've turned challenging situations into positive experiences for guests. This will illustrate your proactive attitude and ability to think on your feet.
✨Tip Number 4
Engage with current employees or alumni from Moxy Hotels on platforms like LinkedIn. This can provide you with insider insights about the company culture and expectations, which can be invaluable during interviews.
We think you need these skills to ace Receptionist / Bartender (Crew Member) - MOXY London Stratford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Receptionist/Bartender position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Relevant Experience: Emphasise any previous experience in the service industry, particularly in roles that involved customer interaction or multitasking. Mention specific examples where you created positive guest experiences or solved problems effectively.
Highlight Your Personality: Since Moxy values a fun and relaxed environment, make sure to convey your personality in your application. Use a friendly tone and include anecdotes that demonstrate your high energy, communication skills, and ability to work well in a team.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Hotel Co 51
✨Show Your Personality
Moxy values originality and a playful spirit, so don't be afraid to let your personality shine through during the interview. Share anecdotes that highlight your fun side while also demonstrating your professionalism.
✨Demonstrate Communication Skills
As a receptionist/bartender, clear communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've effectively communicated with guests or team members in the past.
✨Highlight Your Problem-Solving Abilities
Being a proactive problem solver is crucial in this role. Think of specific instances where you've successfully resolved issues in a fast-paced environment and be ready to discuss them during the interview.
✨Familiarise Yourself with Moxy's Brand
Research Moxy Hotels and their unique approach to hospitality. Understanding their brand values and how they create a relaxed atmosphere for guests will help you align your answers with what they're looking for in a candidate.