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For Companies At a Glance
- Tasks: Create positive guest experiences while managing hotel check-ins and food service.
- Company: Join Hotel Co 51, a fast-growing hotel operator with a fun, youthful vibe.
- Benefits: Enjoy discounted stays, health plans, and generous holiday allowances.
- Why this job: Be part of a vibrant team that values creativity and great service in a unique hotel environment.
- Qualifications: High energy, good communication skills, and some experience in the service industry preferred.
- Other info: A personality assessment may be part of the recruitment process.
Confident communicator comfortable in a fast-paced, service-focused role. Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.
Main Tasks & Responsibilities
- Helping guests and creating positive experiences
- Manage hotel room inventory and check guests in/out the Moxy way
- Operate Food & Beverage outlets following the Moxy standards
- Manage all bills and payments accurately
- Prepare food, clean, restock, take deliveries, and organize BOH areas
- Follow all food safety, licensing, and health and safety policies to work safely
- Support other Crew Members and follow directions from Crew Leaders
- Promote and support the Moxy brand & the Marriott Bonvoy loyalty program
We’re looking for someone with Moxie, which includes:
- High energy and a fearless do-it-yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multi-tasker who can balance hard work with great service
- Understanding that being relaxed isn’t the same as being lazy
- Clear communicator fluent in English (additional languages are a plus!)
Useful Experience
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and the travel industry
Benefits for You!
- Health Cash Plan
- Discounted room rates at Marriott hotels worldwide for you, your friends, and family
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty-eight holidays annually, increasing to a maximum of thirty-three holidays
Receptionist/Bartender (Crew Member) employer: Hotel Co 51
Contact Detail:
Hotel Co 51 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Bartender (Crew Member)
✨Tip Number 1
Show off your personality! Moxy Hotels are all about fun and a relaxed atmosphere, so during any interviews or interactions, let your unique character shine through. Be engaging and approachable to demonstrate that you can create a welcoming environment for guests.
✨Tip Number 2
Brush up on your knowledge of hotel systems like Opera and Micros. Familiarity with these systems can set you apart from other candidates. If you have experience using them, be sure to mention it in conversations with the hiring team.
✨Tip Number 3
Highlight your problem-solving skills. In a fast-paced role like this, being able to think on your feet and resolve issues quickly is crucial. Share examples from past experiences where you successfully handled challenges in a service environment.
✨Tip Number 4
Demonstrate your passion for travel and the hospitality industry. Since Moxy celebrates originality and nonconformity, sharing your personal travel experiences and how they shaped your view on customer service can resonate well with the interviewers.
We think you need these skills to ace Receptionist/Bartender (Crew Member)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the service industry, particularly roles that involve communication and multitasking. Emphasise any previous work in hospitality or customer service to show you understand the fast-paced environment.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the Moxy brand. Share specific examples of how you've created positive experiences for guests in the past and demonstrate your proactive problem-solving skills.
Showcase Your Personality: Since Moxy values personality, let your unique character shine through in your application. Use a friendly tone and include anecdotes that reflect your high energy and ability to connect with people.
Highlight Relevant Skills: Mention any knowledge of hotel systems like Opera or Micros, as well as your understanding of food safety and licensing laws. If you speak additional languages, be sure to include this as it can set you apart from other candidates.
How to prepare for a job interview at Hotel Co 51
✨Show Your Personality
As a Receptionist/Bartender, it's essential to showcase your vibrant personality during the interview. Moxy Hotels values a fun and relaxed environment, so let your enthusiasm shine through. Share experiences that highlight your ability to connect with guests and create positive experiences.
✨Demonstrate Multi-tasking Skills
In a fast-paced role like this, being a skilled multi-tasker is crucial. Prepare examples of how you've successfully managed multiple responsibilities in previous jobs. This could include balancing customer service with administrative tasks or handling busy periods effectively.
✨Familiarise Yourself with Hotel Systems
Knowledge of hotel systems such as Opera and Micros can set you apart from other candidates. If you have experience with these systems, be sure to mention it. If not, consider doing a bit of research to understand how they work, as this shows initiative and readiness to learn.
✨Emphasise Teamwork and Communication
Being a team player is vital in this role. Highlight your ability to support fellow crew members and follow directions from leaders. Share specific instances where your clear communication skills helped resolve issues or improve team dynamics.
