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- Tasks: Join us as a Night Receptionist, handling guest requests and night audit tasks.
- Company: Be part of Hotel Co 51, a fast-growing hotel operator with exciting brands like Courtyard by Marriott.
- Benefits: Enjoy a competitive salary, training opportunities, and special room rates at Marriott hotels worldwide.
- Why this job: Experience a vibrant work culture while providing exceptional service to diverse guests every night.
- Qualifications: Previous experience as a Night Receptionist and proficiency in technology, especially Opera PMS, required.
- Other info: Flexible night shifts in a dynamic team environment await you!
Full-Time contract only
Gross hourly salary – 13.07 GBP + amazing benefits!
Are we looking for YOU?!
As a Night Receptionist at Courtyard by Marriott Glasgow SEC, you will be responsible for the preparation and completion of all Night Audit work as well as all Front Office functions during the overnight shift. You will be part of a dedicated team where everyone plays a vital role.
- Respond to guest requests, including concierge services.
- Interact with different guests daily, ensuring an exciting and engaging experience.
- Provide personal and friendly service to our guests.
- Maintain a service-minded approach with a focus on guest experience.
- Have knowledge of accounting principles.
- Pay attention to details.
- Be a team player.
- Bring energy and a people-oriented attitude.
- Be flexible and positive.
- Have previous experience as a Night Receptionist.
- Be proficient with technology, especially Opera (PMS).
- Speak and write fluently in English; knowledge of a second language is preferred.
The front desk operates 24/7, and you will be working night shifts.
Other Benefits
- Training and development opportunities
- Social activities
- Special room rates at Marriott hotels worldwide for you, your family, and friends through the Marriott Explore Rate Program
Hotel Co 51 is a rapidly growing European hotel operator with properties including Moxy Hotels, Courtyard by Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020, it currently operates over 35 properties across 8 countries and is expanding. Learn more at hotelco51.com.
Courtyard by Marriott is a preferred hotel brand for innovative guests, with over 1,200 locations in 60 countries, dedicated to empowering travelers to do great things. The brand offers thoughtfully designed guestrooms with plush bedding and flexible workspaces, and participates in Marriott Bonvoy, the global travel program offering exclusive benefits and experiences.
Marriott International, Inc. (NASDAQ: MAR), based in Bethesda, Maryland, USA, operates more than 7,500 properties worldwide across 30 brands in 132 countries and territories, including a comprehensive travel program, Marriott Bonvoy.
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Night Receptionist - Courtyard by Marriott Glasgow SEC employer: Hotel Co 51
Contact Detail:
Hotel Co 51 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Receptionist - Courtyard by Marriott Glasgow SEC
✨Tip Number 1
Familiarise yourself with the Courtyard by Marriott brand and its values. Understanding their commitment to guest experience will help you align your responses during interviews, showcasing how you can contribute to their mission.
✨Tip Number 2
Highlight your previous experience as a Night Receptionist or in similar roles. Be ready to discuss specific situations where you provided excellent customer service or handled challenging guest requests, as this will demonstrate your capability for the role.
✨Tip Number 3
Brush up on your knowledge of accounting principles and the Opera PMS system. Being able to confidently discuss your technical skills and how they relate to the night audit process will set you apart from other candidates.
✨Tip Number 4
Prepare to showcase your flexibility and positive attitude during the interview. Since the role involves working night shifts, emphasising your adaptability and enthusiasm for providing a great guest experience will resonate well with the hiring team.
We think you need these skills to ace Night Receptionist - Courtyard by Marriott Glasgow SEC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Night Receptionist. Emphasise your customer service skills, attention to detail, and any previous roles that involved night shifts or front office functions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role at Courtyard by Marriott Glasgow SEC. Mention your familiarity with accounting principles and technology, particularly Opera (PMS), and how you can contribute to the guest experience.
Highlight Language Skills: If you speak a second language, be sure to mention it in your application. This can set you apart from other candidates and is particularly valuable in a hospitality setting.
Showcase Flexibility and Team Spirit: In your application, illustrate your ability to work flexible hours and your experience as a team player. Use specific examples to demonstrate how you've contributed positively to a team environment in past roles.
How to prepare for a job interview at Hotel Co 51
✨Show Your People Skills
As a Night Receptionist, you'll be interacting with guests from all walks of life. Make sure to highlight your experience in providing personal and friendly service. Share specific examples of how you've gone above and beyond to ensure a great guest experience.
✨Demonstrate Attention to Detail
The role requires a keen eye for detail, especially when it comes to the Night Audit work. Be prepared to discuss how you manage tasks meticulously and ensure accuracy in your work. Mention any relevant experience that showcases your ability to handle accounting principles.
✨Familiarise Yourself with Technology
Proficiency in technology, particularly Opera (PMS), is essential. If you have experience with this system or similar software, be ready to talk about it. If not, consider doing a bit of research to understand its functionalities and how it aids in front office operations.
✨Emphasise Flexibility and Positivity
Working night shifts can be challenging, so it's important to convey your flexibility and positive attitude. Share instances where you've adapted to changing situations or maintained a cheerful demeanour under pressure, as this will resonate well with the interviewers.
