At a Glance
- Tasks: Lead the night team, ensuring guests have a fantastic experience while managing hotel operations.
- Company: Join Hotel Co 51, a fast-growing European hotel operator with a fun and vibrant culture.
- Benefits: Enjoy health plans, discounted stays, enhanced parental pay, and up to 33 holidays a year!
- Why this job: Be part of a playful brand that celebrates originality and offers a unique hotel experience.
- Qualifications: Experience in hospitality and team management is essential; must be a great communicator.
- Other info: Moxy Hotels encourages a relaxed yet energetic atmosphere, perfect for those who love to engage with guests.
The predicted salary is between 27000 - 38000 Β£ per year.
Overview
Night Crew Leader (Night Manager) β Moxy Bristol
This position is based on a full time contract.
Gross salary: Β£32314 per year
Responsibilities
- Running the night audit and balancing the days business
- Prepare the hotel for the following day
- Managing the night to night operation of the hotel
- Customer service, guest relations and creating positive guest experiences
- Building a team that delivers excellent service the Moxy way
- Managing Food & Beverage outlets the Moxy way
- Manage hotel room inventory and checking guests in/out the Moxy way
- Follow all food safety, licensing and health & safety policies to work safely
- Promote & support the Moxy brand and the Marriott Bonvoy loyalty program
Qualifications
- Have high energy and a fearless do-it-yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multi tasker who can balance hard work with great service
- Know being relaxed isn\βt the same as being lazy
- Clear communicator fluent in English (and other languages a plus!)
Useful Experience
- Must have Experience within the service industry
- Must have experience of team management
- Must have experience of a property management system such as Opera
- Knowledge of POS systems such as Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel & travel industry
Benefits
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
- a personality assessment can be part of the recruitment process*
Note: The original description included additional corporate information about Hotel Co 51 and MOXY Hotels. This has been omitted from the refined description to focus on the role responsibilities, requirements, and benefits.
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Night Crew Leader (Night Manager) - MOXY Bristol employer: Hotel Co 51
Contact Detail:
Hotel Co 51 Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Night Crew Leader (Night Manager) - MOXY Bristol
β¨Tip Number 1
Familiarise yourself with the Moxy brand and its unique approach to hospitality. Understanding their playful and relaxed atmosphere will help you convey your enthusiasm for creating a fun environment during any interviews or discussions.
β¨Tip Number 2
Highlight your experience in team management and customer service. Be ready to share specific examples of how you've successfully led a team in a fast-paced environment, as this is crucial for the Night Crew Leader role.
β¨Tip Number 3
Prepare to discuss your knowledge of property management systems like Opera and POS systems such as Micros. Being able to demonstrate your technical skills will set you apart from other candidates.
β¨Tip Number 4
Showcase your adaptability and problem-solving skills. Think of scenarios where you've had to think on your feet and resolve issues quickly, as these traits are essential for managing the night operations effectively.
We think you need these skills to ace Night Crew Leader (Night Manager) - MOXY Bristol
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in the service industry and team management. Emphasise any roles where you demonstrated problem-solving skills and customer service excellence, as these are key for the Night Crew Leader position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Moxy brand and how your personality aligns with their fun and relaxed environment. Mention specific experiences that showcase your ability to manage a team and create positive guest experiences.
Highlight Relevant Skills: Clearly outline your skills related to property management systems and POS systems, as well as your knowledge of food safety and licensing laws. This will demonstrate your readiness for the responsibilities of the role.
Showcase Your Personality: Since Moxy values originality and a playful spirit, let your personality shine through in your application. Use a friendly tone and include anecdotes that reflect your high energy and ability to connect with guests.
How to prepare for a job interview at Hotel Co 51
β¨Show Your Energy and Enthusiasm
As a Night Crew Leader, you'll need to embody the Moxy spirit. Make sure to convey your high energy and enthusiasm during the interview. Share examples of how you've created fun and relaxed environments in previous roles.
β¨Demonstrate Problem-Solving Skills
This role requires an adaptable problem solver. Prepare to discuss specific situations where you took initiative to resolve issues, ensuring guests had a great experience. Highlight your ability to think on your feet in a fast-paced environment.
β¨Emphasise Team Management Experience
Since managing a team is crucial for this position, be ready to talk about your previous experiences in team management. Discuss how you built a cohesive team that delivers excellent service, and share any challenges you faced and how you overcame them.
β¨Familiarise Yourself with Moxy's Brand Values
Understanding the Moxy brand is key. Research their values and culture, and be prepared to explain how you can promote and support these in your role. Mention any personal experiences that align with Moxy's playful and nonconformist approach.