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- Tasks: Lead the night crew, manage operations, and ensure guests have a fantastic experience.
- Company: Join Moxy Hotels, a vibrant brand under Marriott, known for its playful and unique hotel experiences.
- Benefits: Enjoy discounted stays, health plans, enhanced parental leave, and 28+ holidays a year.
- Why this job: Be part of a fun, energetic team that values creativity and guest satisfaction in a lively environment.
- Qualifications: Experience in service and team management, plus knowledge of property management systems is essential.
- Other info: A personality assessment may be part of the recruitment process.
The predicted salary is between 27000 - 38000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Night Crew Leader (Night Manager) – Moxy Bristol
This position is based on a full time contract.
Gross salary: £32314 per year
Adaptable problem solver who takes initiative to ensure guests have a great experience & can manage a team in a fast-paced service role, all while bringing the Moxy brand to life creating a fun and relaxed environment that makes guests feel at home.
Main Tasks and responsibilities
- Running the night audit and balancing the days business
- Prepare the hotel for the following day
- Managing the night to night operation of the hotel
- Customer service, guest relations and creating positive guest experiences
- Building a team that delivers excellent service the Moxy way
- Managing Food & Beverage outlets the Moxy way
- Manage hotel room inventory and checking guests in/out the Moxy way
- Follow all food safety, licensing and health & safety policies to work safely
- Promote & support the Moxy brand and the Marriott Bonvoy loyalty program
We\’re looking for someone with Moxie, which is all of these things:
- Have high energy and a fearless do-it-yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multi tasker who can balance hard work with great service
- Know being relaxed isn\’t the same as being lazy
- Clear communicator fluent in English (and other languages a plus!)
Useful Experience
- Must have Experience within the service industry
- Must have experience of team management
- Must have experience of a property management system such as Opera
- Knowledge of POS systems such as Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel & travel industry
BENEFITS FOR YOU!
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
*a personality assessment can be part of the recruitment process*
Hotel Co 51 is a fast-growing, European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020 to support development and operations for the new hotel openings, it is currently operating 35+ properties in 8 countries (The Netherlands, France, UK, Belgium, Germany, Italy, Denmark and Poland) and expanding its reach with new properties in key markets. The company\’s pipeline includes hotels in European strategic cities and airports. To learn more about Hotel Co 51, visit hotelco51.com.
MOXY Hotels
Moxy offers a playful hotel experience for the young at heart. With 100+ properties open across Europe North America, and Asia Pacific, Moxy boldly breaks the rules of a conventional hotel stay across the globe. The nontraditional experience starts with check-in at Bar Moxy and comes to life throughout its social public spaces, like the Lounge and Library, and the small but smart bedrooms. Moxy provides stylish, industrial design and sociable service at an attractive price point, so that guests can splurge on the experiences that matter most to them during their travels. Moxy celebrates nonconformity, open-mindedness, and originality above all – forever giving its guests permission to Play On #atthemoxy. For more information, visit moxyhotels.com and Play On #atthemoxy on Instagram. Moxy is proud to participate in Marriott Bonvoy, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits, including free nights and Elite status recognition.
Marriott International, Inc.
(NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties under 30 leading brands spanning 132 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy, its highly-awarded travel program.
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Night Crew Leader (Night Manager) - MOXY Bristol employer: Hotel Co 51
Contact Detail:
Hotel Co 51 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Crew Leader (Night Manager) - MOXY Bristol
✨Tip Number 1
Familiarise yourself with the Moxy brand and its unique culture. Understanding their playful and relaxed approach will help you demonstrate how you can embody these values during your interview.
✨Tip Number 2
Highlight your experience in team management and customer service. Be ready to share specific examples of how you've successfully led a team or created positive guest experiences in previous roles.
✨Tip Number 3
Prepare to discuss your problem-solving skills. Think of scenarios where you've had to think on your feet, especially in a fast-paced environment, and how you ensured guest satisfaction.
✨Tip Number 4
Show your enthusiasm for the hospitality industry and your willingness to learn. Expressing a genuine interest in the role and the company can set you apart from other candidates.
We think you need these skills to ace Night Crew Leader (Night Manager) - MOXY Bristol
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Night Crew Leader at Moxy Bristol. Highlight your experience in managing teams and providing excellent customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your adaptability, problem-solving abilities, and any relevant experience in the service industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the Moxy brand. Mention specific examples of how you've created positive guest experiences and managed teams effectively.
Showcase Relevant Experience: In your application, be sure to detail your experience with property management systems and food safety regulations. This will demonstrate your readiness for the operational aspects of the role.
How to prepare for a job interview at Hotel Co 51
✨Show Your Energy and Enthusiasm
As a Night Crew Leader, you'll need to embody the Moxy spirit. Make sure to convey your high energy and fearless attitude during the interview. Share examples of how you've created fun and relaxed environments in previous roles.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss specific instances where you've successfully solved problems in a fast-paced service environment. Highlight your adaptability and initiative, as these are key traits for managing the night operations effectively.
✨Emphasise Team Management Experience
Since this role involves managing a team, be ready to talk about your experience in team management. Discuss how you've built strong teams and delivered excellent service, particularly in the hospitality sector.
✨Familiarise Yourself with Moxy's Brand Values
Research Moxy Hotels and understand their brand values and unique offerings. Be prepared to discuss how you can promote and support the Moxy brand and the Marriott Bonvoy loyalty programme during your interview.