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- Tasks: Join our team as a Night Crew Member, delivering top-notch customer service and being the first point of contact for guests.
- Company: Hotel Co 51 operates Moxy Hotels, offering a playful and unique hotel experience across Europe and beyond.
- Benefits: Enjoy flexible night shifts, health cash plans, discounted stays, and 28+ holidays annually.
- Why this job: Be part of a vibrant team in a fun environment that celebrates individuality and creativity.
- Qualifications: Experience in the service industry is preferred; knowledge of hotel systems is a plus.
- Other info: Work 40 hours a week with a 4 days on, 3 days off schedule.
The predicted salary is between 27000 - 36000 £ per year.
This position is based on a full time contract.
Gross salary: £13.02 per hour
We are looking for a friendly, passionate and energetic Night Crew Member to join the team at the Moxy.
As Night Crew Member you’ll be on the front line, delivering a first-class service.
You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of a great team.
What We Will Offer You
- Training and development opportunities
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
Your Responsibilities
- Top quality customer service
- Working as part of a great team
- First point of contact for our guests
- Answering internal & external calls
- Good knowledge of the hotel facilities and services we offer
- Dealing with general guest requests
- Available to work when the team and customer needs you
- You are flexible with working nights shifts
Useful Experience
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
Other
- 40 hours work week // 4 days on – 3 days off
- a personality assessment can be part of the recruitment process*
Hotel Co 51 is a fast-growing, European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020 to support development and operations for the new hotel openings, it is currently operating 35+ properties in 8 countries (The Netherlands, France, UK, Belgium, Germany, Italy, Denmark and Poland) and expanding its reach with new properties in key markets. The company´s pipeline includes hotels in European strategic cities and airports. To learn more about Hotel Co 51, visit hotelco51.com.
MOXY Hotels Moxy offers a playful hotel experience for the young at heart. With 100+ properties open across Europe North America, and Asia Pacific, Moxy boldly breaks the rules of a conventional hotel stay across the globe. The nontraditional experience starts with check-in at Bar Moxy and comes to life throughout its social public spaces, like the Lounge and Library, and the small but smart bedrooms. Moxy provides stylish, industrial design and sociable service at an attractive price point, so that guests can splurge on the experiences that matter most to them during their travels. Moxy celebrates nonconformity, open-mindedness, and originality above all – forever giving its guests permission to Play On #atthemoxy. For more information, visit moxyhotels.com and Play On #atthemoxy on Instagram. Moxy is proud to participate in Marriott Bonvoy, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits, including free nights and Elite status recognition.
Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties under 30 leading brands spanning 132 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy, its highly-awarded travel program. #J-18808-Ljbffr
Night Auditor (Night Crew Member) - MOXY Aberdeen Airport employer: Hotel Co 51
Contact Detail:
Hotel Co 51 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Auditor (Night Crew Member) - MOXY Aberdeen Airport
✨Tip Number 1
Familiarise yourself with Moxy's unique brand and culture. Understanding their playful and nonconformist approach will help you connect with the team during interviews and showcase how your personality aligns with their values.
✨Tip Number 2
Highlight any previous experience in customer service, especially in the hospitality industry. Be ready to share specific examples of how you've provided excellent service or handled challenging situations, as this will demonstrate your suitability for the Night Crew Member role.
✨Tip Number 3
Prepare to discuss your flexibility and willingness to work night shifts. Since this role requires working when the team and customers need you, showing that you're adaptable and committed will make a positive impression.
✨Tip Number 4
Research hotel systems like Opera and Micros, if you’re not already familiar with them. Having a basic understanding of these systems can set you apart from other candidates and show your eagerness to learn and adapt quickly.
We think you need these skills to ace Night Auditor (Night Crew Member) - MOXY Aberdeen Airport
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Night Auditor position. Tailor your application to highlight relevant experience in customer service and teamwork.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific experiences that demonstrate your ability to provide top-quality customer service and work effectively in a team.
Highlight Relevant Experience: In your CV, emphasise any previous experience in the service industry, particularly in hotel settings. Include any knowledge of hotel systems like Opera or Micros, as well as your understanding of food safety and licensing laws.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Hotel Co 51
✨Show Your Personality
As a Night Crew Member at Moxy, they value individuality. Be yourself during the interview and let your unique personality shine through. This will help you connect with the interviewers and demonstrate that you fit into their vibrant culture.
✨Demonstrate Customer Service Skills
Since the role involves delivering top-quality customer service, prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to handle guest requests and provide solutions effectively.
✨Familiarise Yourself with Hotel Systems
Knowledge of hotel systems like Opera and Micros is beneficial. If you have experience with these or similar systems, be sure to mention it. If not, do a bit of research to show your willingness to learn and adapt.
✨Be Ready for Flexibility
The job requires working night shifts and being available when the team and customers need you. Be prepared to discuss your availability and flexibility during the interview, as this is crucial for the role.
