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- Tasks: Lead the night reception team and ensure top-notch guest experiences.
- Company: A growing European hotel operator in vibrant Greater London.
- Benefits: Competitive salary, health plans, discounted hotel stays, and generous holiday allowance.
- Why this job: Join a dynamic team and elevate guest experiences every night.
- Qualifications: Supervisory experience, strong communication skills, and front-office tech proficiency.
The predicted salary is between 36000 - 60000 £ per year.
A growing European hotel operator in Greater London is seeking a Night Manager to oversee the Front Office Night team. This role involves ensuring high-quality customer service and leading the night receptionists. Candidates should have supervisory experience and strong communication skills, along with proficiency in front-office technology.
The position offers a competitive salary and benefits including health plans, discounted hotel rates, and generous holiday allowance.
Night Front Office Leader: Elevate Guest Experience in London employer: Hotel Co 51
Contact Detail:
Hotel Co 51 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Office Leader: Elevate Guest Experience in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get an interview, be ready to discuss your supervisory experience and how you've elevated guest experiences in the past. Use specific examples to make your case.
✨Tip Number 3
Be tech-savvy! Brush up on front-office technology that’s commonly used in hotels. Being able to talk about your proficiency with these tools can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Night Front Office Leader: Elevate Guest Experience in London
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight any supervisory experience you have. We want to see how you've led teams before and what you've done to elevate customer experiences.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Night Front Office Leader role.
Tailor Your Application: Make sure to customise your application for this specific role. Mention your proficiency in front-office technology and how it can benefit our team. We love seeing candidates who take the time to connect their skills with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Night Manager position. Plus, it’s super easy!
How to prepare for a job interview at Hotel Co 51
✨Know Your Customer Service Basics
Brush up on your customer service skills, as this role is all about elevating guest experiences. Be ready to share examples of how you've handled difficult situations or gone above and beyond for guests in the past.
✨Showcase Your Leadership Skills
As a Night Front Office Leader, you'll be supervising a team. Prepare to discuss your leadership style and provide specific instances where you've successfully led a team or resolved conflicts among staff.
✨Familiarise Yourself with Front-Office Technology
Make sure you’re comfortable with the front-office technology used in hotels. Research common systems and be prepared to discuss your experience with them, as well as how you can help your team adapt to new technologies.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the hotel’s culture, expectations for the role, and how they measure success. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
