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- Tasks: Ensure a memorable guest experience and manage check-ins/check-outs during the night.
- Company: Local hotel in Inverness with a focus on guest safety and satisfaction.
- Benefits: Health Cash Plan, discounted room rates at Marriott hotels, and training opportunities.
- Why this job: Join a dedicated team and make a real impact on guest experiences.
- Qualifications: Excellent communication skills and a proactive teamwork approach.
- Other info: Full-time role with opportunities for growth in the hospitality industry.
The predicted salary is between 28800 - 43200 £ per year.
A local hotel in Inverness is seeking a motivated individual for a Full-Time night audit role. You will ensure a memorable guest experience, manage check-ins and check-outs, and conduct necessary safety checks throughout the night.
Ideal candidates possess excellent communication skills and a proactive approach to teamwork.
This role offers various benefits, including a Health Cash Plan and discounted room rates at Marriott hotels worldwide. Join a team that values dedication and provides training opportunities.
Night Audit Lead - Guest Experience & Safety in Inverness employer: Hotel Co 51
Contact Detail:
Hotel Co 51 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Audit Lead - Guest Experience & Safety in Inverness
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that night audit role.
✨Tip Number 2
Prepare for the interview by researching the hotel and its values. Show us that you understand what makes their guest experience special and how you can contribute to it. Tailor your answers to highlight your communication skills and teamwork approach.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Focus on scenarios where you've demonstrated your proactive approach and problem-solving skills, especially in guest-facing situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Night Audit Lead - Guest Experience & Safety in Inverness
Some tips for your application 🫡
Show Your Passion for Guest Experience: When writing your application, let us know why you’re excited about creating memorable experiences for guests. Share any relevant experiences that highlight your communication skills and proactive teamwork approach.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Night Audit Lead role. Highlight your previous experience in hospitality or similar roles, and don’t forget to mention any safety checks or audits you've conducted before!
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity at our hotel in Inverness.
How to prepare for a job interview at Hotel Co 51
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel and its values. Familiarise yourself with their guest experience philosophy and any recent news or updates. This will show your genuine interest in the role and help you connect your skills to their needs.
✨Showcase Your Communication Skills
As a Night Audit Lead, communication is key. Prepare examples of how you've effectively communicated with guests and team members in the past. Think about situations where you resolved issues or enhanced guest experiences through clear dialogue.
✨Demonstrate Proactive Teamwork
This role requires a proactive approach to teamwork. Be ready to discuss times when you took initiative to support your colleagues or improve processes. Highlight your ability to work collaboratively, especially during busy night shifts.
✨Prepare for Safety Scenarios
Since safety checks are part of the job, be prepared to discuss how you would handle various safety scenarios. Think about potential challenges you might face during the night shift and how you would ensure guest safety while maintaining a welcoming atmosphere.
