At a Glance
- Tasks: Create a welcoming atmosphere and assist guests with check-in and inquiries.
- Company: Join the stylish AC Hotel by Marriott in Inverness.
- Benefits: Competitive pay, health plan, training, and discounted stays at Marriott hotels.
- Other info: Great opportunities for professional growth in a fast-growing hotel group.
- Why this job: Be part of a fun team delivering exceptional service and making guests feel at home.
- Qualifications: Friendly attitude and good communication skills are essential.
The predicted salary is between 27600 - 27600 € per year.
We are looking for a Hotel Receptionist! You will receive a warm welcome into our new stylish AC Marriott. With a real focus on performance, people, quality, profit, and communities, our team always strive for excellence and delivering outrageously good service! We genuinely care about our guests and each other and we show this through our values of Trust, Passion, Friendliness, Teamwork and Commitment.
This role has heaps of potential for professional development within a large team, and we are always looking to reward passion, initiative and those who go the extra mile.
What we will offer you:
- Above market rates of pay with exceptional benefits
- Training and development opportunities
- Health Cash Plan
- Retention payment
- Pension scheme
- Enhanced Maternity/Paternity/Adoption pay
- Twenty-eight holidays (annually increasing to max thirty-three holidays pro-rata)
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverage at Marriott hotels worldwide
What will I be doing as a receptionist?
- Providing a welcoming and friendly atmosphere for our guests
- Performing smooth check-in and check-out for guests ensuring that our guests are responded to promptly and professionally at all times
- Assisting with guest enquiries and resolving general complaints
- Good knowledge of the hotel facilities and services we offer
- Working well with your colleagues to ensure a smooth service and high team morale
Hotel Receptionist - AC Hotel by Marriott Inverness employer: Hotel Co 51
At AC Hotel by Marriott Inverness, we pride ourselves on creating a vibrant and supportive work environment where our team members are valued and encouraged to grow. With competitive pay, exceptional benefits, and a strong focus on professional development, we foster a culture of teamwork and commitment that ensures both our guests and employees feel cared for. Join us in delivering outstanding service while enjoying perks like discounted stays at Marriott hotels worldwide and a fun, dynamic workplace atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist - AC Hotel by Marriott Inverness
✨Tip Number 1
Get to know the hotel! Before your interview, check out the AC Hotel by Marriott Inverness online. Familiarise yourself with their services and values. This will help you show genuine interest and connect with the team during your chat.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the hotel. Role-play common guest interactions with friends or family. This will boost your confidence and help you respond to enquiries like a pro!
✨Tip Number 3
Show off your teamwork spirit! Think of examples where you've worked well in a team. The AC Hotel values collaboration, so share stories that highlight your ability to support colleagues and create a positive atmosphere.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the AC Hotel family. Don’t miss out on this opportunity to shine!
We think you need these skills to ace Hotel Receptionist - AC Hotel by Marriott Inverness
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that aligns with the Hotel Receptionist role. Mention any previous customer service roles or skills that demonstrate your ability to provide excellent service.
Be Professional Yet Friendly:While we love a friendly vibe, remember to keep your tone professional in your written application. Balance warmth with professionalism to show you’re the perfect fit for our team!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Hotel Co 51
✨Know the Hotel Inside Out
Before your interview, make sure you research AC Hotels by Marriott thoroughly. Familiarise yourself with their services, facilities, and values. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Hotel Receptionist, you'll be the first point of contact for guests. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to handle complaints and create a welcoming atmosphere, as this aligns perfectly with the hotel's focus on friendliness and teamwork.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your commitment to the role and the hotel's standards. Remember, you're aiming to embody the stylish and sophisticated vibe of AC Hotels.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, training opportunities, or how the hotel measures success in guest satisfaction. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
