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For Companies At a Glance
- Tasks: Lead the front office team to deliver exceptional guest experiences and manage reception operations.
- Company: A top hotel in Hounslow known for its commitment to customer service.
- Benefits: Full-time role with competitive pay and opportunities for career advancement.
- Why this job: Join a dynamic team and make a difference in guests' stays every day.
- Qualifications: 2 years of hotel experience, strong communication skills, and a positive attitude.
- Other info: Flexible shifts and a chance to develop your leadership skills.
The predicted salary is between 30000 - 42000 £ per year.
A leading hotel in Hounslow is seeking a Reception Manager to ensure high standards in customer service and reception operations.
The ideal candidate will have at least 2 years of hotel experience, strong communication skills, and a positive attitude.
This full-time role includes supervising reception operations and training staff. Excellent grooming and the ability to work flexible shifts are required.
Guest Experience Leader — Front Office & Night Shifts in Hounslow employer: Hotel Co 51
Contact Detail:
Hotel Co 51 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Leader — Front Office & Night Shifts in Hounslow
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a great role!
✨Tip Number 2
Prepare for those interviews! Research the hotel and its values, and think about how your experience aligns with their needs. Practising common interview questions can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your positive attitude and passion for customer service shine through. Remember, they’re looking for someone who fits into their team culture.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Guest Experience Leader — Front Office & Night Shifts in Hounslow
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your hotel experience in your application. We want to see how your background aligns with the role of Reception Manager, so don’t hold back on sharing those relevant details!
Communicate Clearly: Strong communication skills are key for this position. When writing your application, keep your language clear and concise. We appreciate a positive tone that reflects your enthusiasm for the role!
Grooming Matters: Since excellent grooming is part of the job, consider how you present yourself in your application. A polished and professional approach can make a great first impression on us!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Hotel Co 51
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel thoroughly. Understand its values, services, and any recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experience that highlight your customer service skills. Think of specific situations where you went above and beyond for a guest or resolved a difficult issue. This will demonstrate your capability as a Guest Experience Leader.
✨Dress to Impress
Since grooming is essential for this role, ensure you dress professionally for the interview. A polished appearance reflects your understanding of the hospitality industry and sets a positive tone right from the start.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Practice responses to common situations you might face in a front office role, such as handling a dissatisfied guest or managing a busy check-in period.
