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For Companies At a Glance
- Tasks: Welcome guests, manage check-ins/outs, and ensure a fantastic guest experience.
- Company: Join Hotel Co 51, a dynamic hotel operator with brands like Courtyard by Marriott.
- Benefits: Enjoy a competitive salary, health cash plan, and discounted stays at Marriott hotels worldwide.
- Why this job: Be part of a vibrant team, meet diverse guests, and enhance your hospitality skills.
- Qualifications: Previous hotel reception experience and fluency in English; tech-savvy with Opera PMS preferred.
- Other info: Flexible night shifts required; great opportunity for personal growth in the hospitality industry.
The predicted salary is between 25000 - 35000 £ per year.
Overview
Full-Time contract
Gross hourly salary – 12.77GBP + amazing benefits!
Responsibilities
- You will be responsible for the arrival and departure of our guests and the completion of all shift checklists.
- You will be responding to every guest’s requests including concierge requests.
- You will meet different guest every day and you will have an exciting time.
- You need to provide a personal and friendly service to our guests.
- You are service minded and your focus is on the guest experience.
- You have an eye for details.
- You are a team player.
- You have great energy and you are a people person.
- You are flexible and positive.
- You have experience from working at a hotel reception before.
- You are good with technology and you have been working with Opera (PMS) before.
- You speak and write fluently English and preferably a second language.
- You are flexible with working night shifts.
Benefits
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
About Hotel Co 51 and Courtyard by Marriott
Hotel Co 51 is a fast-growing, European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020 to support development and operations for the new hotel openings, it is currently operating 35+ properties in 8 countries (The Netherlands, France, UK, Belgium, Germany, Italy, Denmark and Poland) and expanding its reach with new properties in key markets. The company´s pipeline includes hotels in European strategic cities and airports. To learn more about Hotel Co 51, visit hotelco51.com.
Courtyard by Marriott is the hotel brand of choice for trailblazing guests who are inspired by a passion to do great things. With more than 1,200 locations in 60 countries and territories, Courtyard is passionate about empowering its guests and serving the needs of travelers everywhere, no matter the purpose of their trip. Its thoughtfully designed guestrooms provide an elevated experience to relax and recharge, complete with plush bedding and flexible workspaces. Guests are able to work, eat well, connect, and be at their best to keep moving forward to succeed. Courtyard is proud to participate in Marriott Bonvoy, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments and unparalleled benefits including free nights and Elite status recognition. To enroll for free or for more information about the program, visit MarriottBonvoy.com. For more information or reservations, visit courtyard.marriott.com, become a fan on Facebook or follow @CourtyardHotels on Twitter.
Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties under 30 leading brands spanning 132 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy, its highly-awarded travel program.
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Hotel Receptionist - Courtyard by Marriott Glasgow SEC employer: Hotel Co 51
Contact Detail:
Hotel Co 51 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist - Courtyard by Marriott Glasgow SEC
✨Tip Number 1
Familiarise yourself with the Courtyard by Marriott brand and its values. Understanding their commitment to guest service will help you align your responses during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Brush up on your knowledge of Opera PMS or similar hotel management systems. If you can showcase your technical skills and familiarity with these systems, it will give you an edge over other candidates.
✨Tip Number 3
Prepare examples of how you've provided exceptional guest service in previous roles. Being able to share specific stories will highlight your experience and show that you understand the importance of a positive guest experience.
✨Tip Number 4
Network with current or former employees of Hotel Co 51. They can provide valuable insights into the company culture and what they look for in a candidate, which can help you tailor your approach when applying.
We think you need these skills to ace Hotel Receptionist - Courtyard by Marriott Glasgow SEC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous hotel reception experience and any relevant skills, such as proficiency with Opera PMS or similar systems. Emphasise your strong communication and guest service skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent guest experiences. Mention specific examples of how you've gone above and beyond in previous roles to enhance guest satisfaction.
Highlight Flexibility: Since the role requires flexibility with night shifts, be sure to mention your willingness to work varied hours. This shows your commitment to meeting the needs of the hotel and its guests.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at Hotel Co 51
✨Showcase Your Guest Service Skills
As a Hotel Receptionist, your ability to provide excellent guest service is crucial. Prepare examples from your previous experience where you went above and beyond for guests, highlighting your friendly and personal approach.
✨Familiarise Yourself with Opera PMS
Since proficiency with Opera or similar hotel management systems is essential, make sure you brush up on your skills. If you have specific experiences using these systems, be ready to discuss them during the interview.
✨Demonstrate Flexibility and Team Spirit
The role requires flexibility with night shifts and a positive attitude. Be prepared to discuss how you've adapted to changing schedules in the past and how you work well within a team to create a great guest experience.
✨Highlight Your Language Skills
Fluency in English is a must, but if you speak any additional languages, make sure to mention them. This can set you apart from other candidates and show your ability to connect with a diverse range of guests.
