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For Companies At a Glance
- Tasks: Be the friendly face of Moxy, helping guests and creating memorable experiences.
- Company: Join the vibrant team at Moxy, part of the renowned Marriott family.
- Benefits: Enjoy competitive pay, health plans, discounts, and generous holiday allowances.
- Why this job: Bring your unique personality to a fun, energetic team focused on great service.
- Qualifications: Experience in the service industry and knowledge of hotel systems is a plus.
- Other info: Opportunities for training and development await you!
The predicted salary is between 22700 - 31800 £ per year.
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Full-Time contract
£13.62ph – competitive + amazing benefits!
We are looking for a friendly, passionate and energetic Receptionist to join the team at the Moxy.
As Receptionist you’ll be on the front line, delivering a first-class service.
You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of a great team.
What We Will Offer You
- Training and development opportunities
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
Your Responsibilities
- Helping guests and creating positive experiences
- Manage hotel room inventory and checking guests in/out the Moxy way
- Operate Food & Beverage outlets the Moxy way
- Manage all bills and payments correctly
- Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
- Follow all food safety, licensing and health and safety policies to work safely
- Supporting other Crew Members and follow direction from Crew Leaders
- Promote and support the Moxy brand & the Marriott Bonvoy loyalty program
Useful Experience
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
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Hotel Receptionist employer: Hotel Co 51
Contact Detail:
Hotel Co 51 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist
✨Tip Number 1
Familiarise yourself with the Moxy brand and its unique culture. Understanding their values and what makes them stand out will help you connect with the team during your interview.
✨Tip Number 2
Brush up on your customer service skills, as this role is all about creating positive experiences for guests. Think of examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 3
If you have experience with hotel systems like Opera or Micros, be ready to discuss it. If not, consider doing a bit of research or even a short online course to show your commitment to learning.
✨Tip Number 4
Prepare to demonstrate your teamwork skills. The job requires working closely with others, so think of times when you successfully collaborated with colleagues to achieve a common goal.
We think you need these skills to ace Hotel Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the service industry, particularly any roles that involved customer service or hotel operations. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for hospitality. Mention specific experiences that align with the responsibilities of the Hotel Receptionist role and express your enthusiasm for working at Moxy.
Highlight Relevant Skills: In your application, emphasise skills such as communication, teamwork, and problem-solving. If you have experience with hotel systems like Opera or Micros, be sure to mention it, as this will set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a receptionist role.
How to prepare for a job interview at Hotel Co 51
✨Show Your Personality
As a Hotel Receptionist, your personality is key! Be sure to let your unique traits shine through during the interview. This role requires a friendly and energetic attitude, so don’t be afraid to show your enthusiasm for customer service.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a guest or resolve an issue. This will show that you understand the importance of creating positive experiences.
✨Familiarise Yourself with Hotel Systems
If you have experience with hotel systems like Opera or Micros, make sure to mention it. If not, do a bit of research to understand how these systems work. Showing that you're willing to learn can impress the interviewers.
✨Understand the Brand
Take some time to learn about the Moxy brand and its values. Understanding their approach to hospitality and how they want their guests to feel will help you align your answers with what they are looking for in a candidate.
