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- Tasks: Lead a fun team, check guests in/out, and manage hotel operations.
- Company: Join Hotel Co 51, a fast-growing European hotel operator with Moxy Hotels.
- Benefits: Enjoy discounted stays, food perks, health plans, and generous holiday allowance.
- Why this job: Be part of a vibrant culture that values originality and guest experiences.
- Qualifications: Experience in service roles, good communication skills, and a proactive attitude.
- Other info: A personality assessment may be part of the recruitment process.
The predicted salary is between 24000 - 36000 £ per year.
This position is based on a full-time contract.
Gross salary: £30,358 per year
On top of this, we pay a £4 commute allowance.
Confident communicator comfortable in a fast-paced, service-focused role.
Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.
Main Tasks and Responsibilities
- Helping guests and creating positive experiences
- Manage hotel room inventory and check guests in/out the Moxy way
- Operate Food & Beverage outlets the Moxy way
- Manage all bills and payments correctly
- Prepare food, clean, tidy, restock, take deliveries, and organize BOH areas
- Follow all food safety, licensing, and health and safety policies to work safely
- Support other Crew Members
- Promote and support the Moxy brand and the Marriott Bonvoy loyalty program
We’re looking for someone with Moxie, which is all of these things:
- High energy and a fearless do-it-yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multi-tasker who can balance hard work with great service
- Understanding that being relaxed isn\’t the same as being lazy
- Clear communicator fluent in English (additional languages are a plus!)
Useful Experience
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and the travel industry
Benefits for You!
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty-eight holidays (increasing to a maximum of thirty-three annually)
- A personality assessment may be part of the recruitment process
Hotel Co 51 is a fast-growing European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020, it supports development and operations for new hotel openings. Currently, it operates over 35 properties across 8 countries and is expanding into new markets. Learn more at hotelco51.com.
Moxy Hotels offers a playful hotel experience for the young at heart, with over 100 properties worldwide. It breaks the rules of traditional hotel stays with social spaces like the Lounge and Library, stylish design, and sociable service—all at an attractive price point. Moxy celebrates nonconformity, open-mindedness, and originality, encouraging guests to Play On #atthemoxy. For more, visit moxyhotels.com and follow #atthemoxy on Instagram. Moxy is part of Marriott Bonvoy, Marriott International\’s global travel program.
Marriott International, Inc. (NASDAQ: MAR), based in Bethesda, Maryland, USA, operates over 7,500 properties in 132 countries under 30 brands, offering a highly acclaimed travel program with exclusive benefits.
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Hotel Duty Manager (Crew Leader) - MOXY Edinburgh Airport employer: Hotel Co 51
Contact Detail:
Hotel Co 51 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Duty Manager (Crew Leader) - MOXY Edinburgh Airport
✨Tip Number 1
Familiarise yourself with the Moxy brand and its unique approach to hospitality. Understanding their playful and relaxed atmosphere will help you demonstrate how you can contribute to creating that environment during your interview.
✨Tip Number 2
Highlight your experience in the service industry, especially any roles where you've had to manage multiple tasks simultaneously. Be ready to share specific examples of how you've successfully balanced hard work with excellent customer service.
✨Tip Number 3
Brush up on your knowledge of hotel systems like Opera and Micros, as well as food safety and licensing laws. Being able to discuss these topics confidently will show that you're prepared for the responsibilities of the role.
✨Tip Number 4
Prepare to showcase your communication skills by thinking of ways you've effectively interacted with guests in previous roles. Since being a clear communicator is essential, practice articulating your thoughts clearly and engagingly.
We think you need these skills to ace Hotel Duty Manager (Crew Leader) - MOXY Edinburgh Airport
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Hotel Duty Manager at Moxy Edinburgh Airport. Highlight your relevant experience in the service industry and how it aligns with the job description.
Tailor Your CV: Customise your CV to reflect the skills and experiences that match the requirements of the position. Emphasise your communication skills, problem-solving abilities, and any experience with hotel systems like Opera or Micros.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've created positive guest experiences in the past and your understanding of the Moxy brand.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Hotel Co 51
✨Show Your Personality
Moxy Hotels values a fun and relaxed atmosphere, so let your personality shine during the interview. Be yourself and don't be afraid to show your enthusiasm for creating positive guest experiences.
✨Demonstrate Your Communication Skills
As a Hotel Duty Manager, you'll need to communicate effectively with both guests and team members. Practice clear and confident communication, and be ready to share examples of how you've successfully interacted with customers in the past.
✨Highlight Your Problem-Solving Abilities
Prepare to discuss specific situations where you've proactively solved problems in a fast-paced environment. Moxy is looking for someone who can think on their feet and handle challenges with ease.
✨Familiarise Yourself with Hotel Systems
If you have experience with hotel management systems like Opera or Micros, make sure to mention it. If not, do a bit of research to understand how these systems work, as this knowledge will impress your interviewers.
