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For Companies At a Glance
- Tasks: Manage front desk operations and ensure a fantastic guest experience during night shifts.
- Company: A growing hotel operator with a focus on guest satisfaction.
- Benefits: Competitive hourly wage, great perks, and a supportive work environment.
- Why this job: Join a dynamic team and create memorable experiences for guests at a top hotel.
- Qualifications: Experience as a Night Receptionist and tech-savvy with Opera PMS.
- Other info: Full-time role with opportunities for career advancement in hospitality.
The predicted salary is between 27000 - 36000 £ per year.
A growing hotel operator is seeking a Night Receptionist for their Courtyard by Marriott location in Glasgow. The successful candidate will handle Night Audit responsibilities and all front office functions during overnight shifts, ensuring excellent service for guests.
Previous experience as a Night Receptionist and familiarity with technology, specifically Opera PMS, is essential. This full-time role offers a gross hourly salary of £13.07 plus amazing benefits, with a focus on creating a welcoming atmosphere for guests.
Night Front Desk & Audit Specialist - Guest Experience in Glasgow employer: Hotel Co 51
Contact Detail:
Hotel Co 51 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Desk & Audit Specialist - Guest Experience in Glasgow
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hotel industry. A personal recommendation can go a long way in landing that Night Receptionist role.
✨Tip Number 2
Show off your tech skills! Since familiarity with Opera PMS is key, make sure to highlight any relevant experience you have with technology during interviews. If you’ve used similar systems, let them know how quickly you can adapt!
✨Tip Number 3
Prepare for situational questions! Think about scenarios you might face as a Night Receptionist and how you’d handle them. This shows you’re ready to create that welcoming atmosphere for guests, even during the night shift.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Night Front Desk & Audit Specialist - Guest Experience in Glasgow
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous experience as a Night Receptionist. We want to see how your skills can contribute to creating that welcoming atmosphere for our guests!
Get Tech-Savvy: If you’re familiar with Opera PMS, shout about it! We love tech-savvy candidates who can handle the front office functions smoothly during those overnight shifts.
Be Personable: Remember, this role is all about guest experience. Use your application to showcase your ability to provide excellent service and create a friendly environment for our guests.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to stay updated on your progress!
How to prepare for a job interview at Hotel Co 51
✨Know Your Stuff
Make sure you’re familiar with the Opera PMS system, as it’s crucial for the role. Brush up on your previous experiences as a Night Receptionist and be ready to discuss specific situations where you provided excellent guest service.
✨Showcase Your Night Owl Skills
Since this is a night shift position, highlight your ability to work during those hours. Share examples of how you’ve managed responsibilities during late-night shifts and maintained a welcoming atmosphere for guests.
✨Prepare for Common Questions
Expect questions about handling guest complaints and managing the night audit process. Prepare clear, concise answers that demonstrate your problem-solving skills and attention to detail.
✨Dress the Part
Even though it’s a night shift, first impressions matter! Dress smartly and professionally to show that you take the opportunity seriously and are ready to represent the hotel well.
