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For Companies At a Glance
- Tasks: Lead a fun team, create amazing guest experiences, and manage food and beverage operations.
- Company: Join the vibrant MOXY York team at Marriott.
- Benefits: Enjoy discounted stays, health plans, and generous holiday allowances.
- Why this job: Be part of a dynamic environment where your energy and creativity shine.
- Qualifications: Experience in hospitality and a passion for great service.
- Other info: Opportunity for growth in a global brand with a fun culture.
The predicted salary is between 28800 - 43200 £ per year.
This position is based on a full time contract. Confident communicator comfortable in a fast-paced service focused role. Proactive problem solver and team player, who builds a fun environment that makes guests feel at home.
Main Tasks and Responsibilities:
- Helping guests whilst creating positive experiences
- Training team members to Moxy standards in both food and beverage and reception
- Take the lead on food and beverage initiatives, ensuring that menus, tills and pricing are up to date
- Ensuring profitability from a food and beverage perspective
- To organise and prepare for monthly stock takes
- Follow all food safety, licensing and health and safety policies to work safely
- Supervise accurate and efficient reception operations including check in/out procedures
- Monitor the appearance, standards, and performance of the reception with an emphasis on training and teamwork
- Ensure Team Members have updated knowledge of all room categories, room rates, packages, promotions, local area and other general Marriott product knowledge necessary to perform their duties
- Follow Moxy Marriott brand standards
- Together with the team enroll new members for Marriott Bonvoy (loyalty program)
- Ensure Marriott Metrics are met and exceeded
- Although emphasis is on food and beverage, you will be duty manager and be expected to take the lead on shifts including reception
What We're Looking For (Moxie):
- Have high energy and a fearless do-it-yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multi-tasker who can balance hard work with great service
- Clear communicator fluent in English (and other languages a plus!)
Useful Experience:
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
Benefits for You!
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty-eight holidays (annually increasing to max thirty-three holidays)
F&B Crew Leader employer: Hotel Co 51
Contact Detail:
Hotel Co 51 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Crew Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Moxy's vibe online. This will help you connect with the team and show that you're genuinely interested in being part of their fun environment.
✨Tip Number 2
Practice your communication skills! As an F&B Crew Leader, you'll need to chat with guests and lead your team. Try role-playing common scenarios with a friend to boost your confidence and polish your approach.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you tackled challenges head-on. This will demonstrate your proactive attitude and ability to keep things running smoothly.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace F&B Crew Leader
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm for the role and how you can bring a fun vibe to our team.
Tailor Your Experience: Make sure to highlight any relevant experience you have in the service industry. Whether it’s food and beverage or reception, we want to know how your background aligns with what we're looking for. Be specific!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the F&B Crew Leader position. Avoid fluff and get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hotel Co 51
✨Know Your Stuff
Before the interview, make sure you’re familiar with the Moxy brand and its values. Understand their approach to guest experiences and how they prioritise fun and service. This will help you demonstrate your alignment with their culture.
✨Show Off Your Communication Skills
As a confident communicator, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in fast-paced environments. This will showcase your ability to engage with guests and team members alike.
✨Be a Problem Solver
Think of specific instances where you’ve tackled challenges in the service industry. Whether it’s resolving a guest complaint or managing a busy shift, having these examples ready will highlight your proactive problem-solving skills.
✨Team Spirit is Key
Emphasise your experience in training and leading teams. Share stories that illustrate your ability to foster teamwork and create a positive atmosphere. This will show that you can not only lead but also inspire others to deliver great service.