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For Companies At a Glance
- Tasks: Create unforgettable experiences for guests and manage hotel operations with flair.
- Company: Join the vibrant team at MOXY London Heathrow Airport.
- Benefits: Enjoy competitive pay, health plans, and discounts at Marriott hotels worldwide.
- Why this job: Be part of a fun, energetic environment where your personality shines.
- Qualifications: High energy, great communication skills, and a passion for service.
- Other info: Flexible hours and opportunities for career growth in the hospitality industry.
Crew Member – Moxy London Heathrow Airport
Position is based on a casual contract. Gross Salary: £13.62 per hour.
Main Tasks & Responsibilities
- Helping guests and creating positive experiences
- Manage hotel room inventory and checking guests in/out the Moxy way
- Operate Food & Beverage outlets the Moxy way
- Manage all bills and payments correctly
- Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
- Follow all food safety, licensing and health and safety policies to work safely
- Supporting other Crew Members and follow direction from Crew Leaders
- Promote and support the Moxy brand & the Marriott Bonvoy loyalty program
We’re looking for someone with Moxie, which is all of these things:
- Have high energy and a fearless do-it-yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multi-tasker who can balance hard work with great service
- Know being relaxed isn’t the same as being lazy
- Clear communicator fluent in English (and other languages a plus!)
Useful Experience
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
Benefits for You!
- Health Cash Plan
- Discounted room rates for you, as well as your friends and family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty-eight holidays (annually increasing to max thirty-three holidays)
- A personality assessment can be part of the recruitment process
About Moxy Hotels and Hotel Co 51
Hotel Co 51 is a fast-growing, European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020 to support development and operations for new hotel openings, it is currently operating 35+ properties in 8 countries and is expanding its reach with new properties in key markets.
Moxy offers a playful hotel experience for the young at heart. With 100+ properties open across Europe, North America, and Asia Pacific, Moxy boldly breaks the rules of a conventional hotel stay across the globe. The nontraditional experience starts with check‑in at Bar Moxy and comes to life throughout its social public spaces, like the Lounge and Library, and the small but smart bedrooms.
Moxy is proud to participate in Marriott Bonvoy®, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits, including free nights and Elite status recognition.
About Marriott International: Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 9,000 properties under 32 leading brands spanning 141 countries and territories. Marriott operates and franchises hotels and resorts worldwide, offering the Marriott Bonvoyâ„¢ travel program.
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Crew Member - Moxy London Heathrow Airport employer: Hotel Co 51
Contact Detail:
Hotel Co 51 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Member - Moxy London Heathrow Airport
✨Tip Number 1
Get to know the Moxy vibe! Before your interview, check out their social media and website. This will help you understand their brand and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since this role is all about creating positive experiences for guests, think of some examples from your past where you've gone above and beyond for someone. Be ready to share these stories!
✨Tip Number 3
Show off your multitasking abilities! During the interview, highlight times when you've successfully juggled multiple tasks. This will demonstrate that you can handle the fast-paced environment at Moxy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to embrace the Moxy way of doing things.
We think you need these skills to ace Crew Member - Moxy London Heathrow Airport
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your energy and enthusiasm for the role.
Tailor Your Application: Make sure to customise your application to fit the Moxy vibe. Highlight any relevant experience in the service industry and how it aligns with our fun, relaxed atmosphere.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clear communication, so make sure your skills and experiences are easy to understand and relevant to the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Hotel Co 51
✨Show Your Energy
As a Crew Member at Moxy, high energy is key! Make sure to convey your enthusiasm during the interview. Share examples of how you've created positive experiences for guests in previous roles, and don’t be afraid to let your personality shine through.
✨Know the Moxy Way
Familiarise yourself with the Moxy brand and its unique approach to hospitality. Research their values and think about how you can embody the 'Moxy way' in your role. This will show the interviewers that you're genuinely interested and ready to represent the brand.
✨Demonstrate Your Multi-Tasking Skills
Being a skilled multi-tasker is crucial for this position. Prepare to discuss specific situations where you've successfully balanced multiple responsibilities. Use examples from your past experience in the service industry to illustrate your ability to juggle tasks while maintaining great service.
✨Communicate Clearly
Clear communication is essential, especially in a busy environment like Moxy London Heathrow. Practice articulating your thoughts and experiences clearly. If you speak other languages, mention them! It could give you an edge in connecting with diverse guests.
