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- Tasks: Deliver top-notch customer service and be the friendly face of Moxy Bristol.
- Company: Join the vibrant team at Moxy Bristol, part of the Marriott family.
- Benefits: Enjoy competitive pay, training opportunities, and discounts at hotels worldwide.
- Why this job: Be part of a fun team and make guests feel at home every day.
- Qualifications: Experience in the service industry and a passion for hospitality.
- Other info: Flexible shifts and plenty of holiday time to recharge.
The predicted salary is between 27300 - 30000 £ per year.
Overview
This position is based on a full time contract.
Gross Salary: £13.13 per hour
We are looking for a friendly, passionate and energetic Crew Member to join the team at the Moxy.
As Crew Member you’ll be on the front line, delivering a first-class service. You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of a great team.
Benefits
- Training and development opportunities
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
Responsibilities
- Top quality customer service
- Working as part of a great team
- First point of contact for our guests
- Answering internal & external calls
- Good knowledge of the hotel facilities and services we offer
- Dealing with general guest requests
- Available to work when the team and customer needs you
- You are flexible with working nights shifts
Useful Experience
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
- a personality assessment can be part of the recruitment process*
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Crew Member - MOXY Bristol employer: Hotel Co 51
Contact Detail:
Hotel Co 51 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Member - MOXY Bristol
✨Tip Number 1
Get to know the Moxy brand! Familiarise yourself with their values and what makes them unique. This way, when you chat with the team, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different guest scenarios. Being able to demonstrate your ability to provide top-notch service will definitely impress during interviews.
✨Tip Number 3
Show your personality! The Moxy team is all about being yourself, so don’t be afraid to let your unique traits shine through. Whether it’s your sense of humour or your enthusiasm, let them see the real you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Crew Member - MOXY Bristol
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When you're writing your application, let your unique personality shine through. This role is all about being friendly and energetic, so don’t be afraid to show us what makes you tick.
Tailor Your Application: Make sure to customise your application for the Crew Member position at Moxy Bristol. Highlight any relevant experience in customer service and teamwork, as these are key to delivering that first-class service we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid fluff and get straight to what makes you a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining the Moxy team right from the start!
How to prepare for a job interview at Hotel Co 51
✨Show Your Personality
As a Crew Member, your unique personality is key! Be yourself during the interview and let your enthusiasm for customer service shine through. Share personal anecdotes that highlight your friendly and energetic nature.
✨Know the Brand
Familiarise yourself with Moxy's brand standards and values. Research their approach to customer service and be ready to discuss how you can embody these in your role. This shows you're genuinely interested and prepared.
✨Demonstrate Team Spirit
Since teamwork is crucial, think of examples where you've successfully worked as part of a team. Be ready to explain how you contribute to a positive team environment and how you handle challenges collaboratively.
✨Prepare for Customer Scenarios
Anticipate questions about handling guest requests or difficult situations. Prepare specific examples from your past experience in the service industry that demonstrate your problem-solving skills and commitment to top-quality service.
