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For Companies At a Glance
- Tasks: Join us as a Crew Member, helping guests and creating memorable experiences.
- Company: Hotel Co 51 operates Moxy Hotels, offering playful stays across Europe and beyond.
- Benefits: Enjoy health plans, discounted hotel rates, and 28+ holidays a year!
- Why this job: Be part of a fun, energetic team in a vibrant hotel environment.
- Qualifications: We seek confident communicators with service industry experience and a passion for hospitality.
- Other info: A personality assessment may be part of the recruitment process.
The predicted salary is between 25000 - 30000 £ per year.
This position is based on a full-time contract.
Gross Salary: £13.62 per hour
We are looking for a confident communicator who is comfortable in a fast-paced, service-focused role. The ideal candidate is a proactive problem solver and a team player, capable of creating a fun and relaxed environment that makes guests feel at home.
Main Tasks & Responsibilities
- Helping guests and creating positive experiences
- Managing hotel room inventory and checking guests in/out in the Moxy way
- Operating Food & Beverage outlets according to Moxy standards
- Managing all bills and payments accurately
- Preparing food, cleaning, tidying, restocking, taking deliveries, and organizing BOH areas
- Following all food safety, licensing, and health and safety policies to ensure safe working conditions
- Supporting other Crew Members and following directions from Crew Leaders
- Promoting and supporting the Moxy brand and the Marriott Bonvoy loyalty program
We’re looking for someone with Moxie, which includes:
- High energy and a fearless, do-it-yourself attitude
- Good interpersonal skills and enjoyment in chatting with guests
- Ability to multitask effectively, balancing hard work with excellent service
- Understanding that being relaxed isn’t the same as being lazy
- Clear communication skills, fluent in English (additional languages are a plus!)
Useful Experience
- Experience in the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience with travel and the travel industry
Benefits for You
- Health Cash Plan
- Discounted room rates for you, your friends, and family at Marriott hotels worldwide
- Discounts on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty-eight holidays annually, increasing to a maximum of thirty-three holidays
*A personality assessment may be part of the recruitment process.*
About Hotel Co 51
Hotel Co 51 is a rapidly growing European hotel operator managing Moxy Hotels, Courtyard by Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020, it currently operates over 35 properties across 8 countries and is expanding into new markets. To learn more, visit hotelco51.com.
About Moxy Hotels
Moxy offers a playful hotel experience for the young at heart, with over 100 properties across Europe, North America, and Asia Pacific. Moxy breaks the rules of traditional hotel stays with social spaces like Bar Moxy, the Lounge, and Library, and stylish, industrial design. The brand celebrates nonconformity and originality, encouraging guests to Play On #atthemoxy. For more, visit moxyhotels.com and follow #atthemoxy on Instagram. Moxy participates in Marriott Bonvoy, Marriott International's global travel program.
Crew Member employer: Hotel Co 51
Contact Detail:
Hotel Co 51 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Member
✨Tip Number 1
Familiarise yourself with the Moxy brand and its unique approach to hospitality. Understanding their playful and relaxed atmosphere will help you align your personality and communication style with what they value in a Crew Member.
✨Tip Number 2
Highlight any previous experience in the service industry during your interactions. Be ready to share specific examples of how you've created positive guest experiences or handled challenging situations, as this will demonstrate your proactive problem-solving skills.
✨Tip Number 3
Practice your multitasking abilities before the interview. You might be asked to demonstrate how you would manage various tasks simultaneously, so think of scenarios where you've successfully balanced multiple responsibilities in a fast-paced environment.
✨Tip Number 4
Engage with the Moxy community on social media. Following their accounts and interacting with their posts can give you insights into their culture and values, which you can reference during your application process to show your genuine interest.
We think you need these skills to ace Crew Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the service industry, particularly roles that involve customer interaction. Emphasise skills like multitasking, communication, and problem-solving, which are crucial for a Crew Member position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific experiences that demonstrate your ability to create positive guest experiences and your understanding of the Moxy brand's playful ethos.
Highlight Relevant Skills: In your application, clearly outline your interpersonal skills and any experience with hotel systems like Opera or Micros. If you have knowledge of food safety and licensing laws, be sure to include that as well.
Show Your Passion: Express your passion for hospitality and your desire to contribute to a fun and relaxed environment at Moxy. Mention any personal travel experiences that have shaped your understanding of guest needs and expectations.
How to prepare for a job interview at Hotel Co 51
✨Show Your Energy
As a Crew Member, high energy is key. Make sure to convey your enthusiasm during the interview. Share examples of how you've maintained a positive attitude in fast-paced environments.
✨Demonstrate Communication Skills
Since the role requires excellent interpersonal skills, practice clear and confident communication. Be prepared to discuss how you engage with guests and resolve issues effectively.
✨Highlight Teamwork Experience
This position is all about being a team player. Bring up past experiences where you collaborated with others to create a fun and relaxed atmosphere for guests.
✨Know the Brand
Familiarise yourself with Moxy Hotels and their unique approach to hospitality. Understanding their brand values will help you align your answers with what they are looking for in a candidate.
