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- Tasks: Create unforgettable guest experiences and manage hotel operations with flair.
- Company: Join the vibrant Moxy Hotels team, part of the fast-growing Hotel Co 51.
- Benefits: Enjoy discounted stays, health plans, and generous holiday allowances.
- Why this job: Be part of a fun, energetic environment where your personality shines.
- Qualifications: Experience in hospitality and a passion for great service.
- Other info: Opportunities for growth in a dynamic, expanding hotel group.
The predicted salary is between 25000 - 37500 £ per year.
Crew Leader – Moxy Birmingham NEC
This position is based on a full time contract.
Gross Salary: £31373 per year
Confident communicator comfortable in a fast-paced service focused role.
Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.
Responsibilities
- Helping guests and creating positive experiences
- Manage hotel room inventory and checking guests in/out the Moxy way
- Operate Food & Beverage outlets the Moxy way
- Manage all bills and payments correctly
- Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
- Follow all food safety, licensing and health and safety policies to work safely
- Supporting other Crew Members
- Promote and support the Moxy brand and the Marriott Bonvoy loyalty program
We’re looking for someone with Moxie
- Have high energy and a fearless do-it-yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multi tasker who can balance hard work with great service
- Know being relaxed isn\’t the same as being lazy
- Clear communicator fluent in English (and other languages a plus!)
Useful Experience
- Experience within the service industry
- Knowledge of hotel systems Opera and Micros
- Knowledge of F&B operations
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
Benefits
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
- a personality assessment can be part of the recruitment process*
Hotel Co 51 is a fast-growing, European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020 to support development and operations for the new hotel openings, it is currently operating 35+ properties in 8 countries (The Netherlands, France, UK, Belgium, Germany, Italy, Denmark and Poland) and expanding its reach with new properties in key markets. The company´s pipeline includes hotels in European strategic cities and airports. To learn more about Hotel Co 51, visit hotelco51.com.
MOXY Hotels
Moxy offers a playful hotel experience for the young at heart. With 100+ properties open across Europe North America, and Asia Pacific, Moxy boldly breaks the rules of a conventional hotel stay across the globe. The nontraditional experience starts with check-in at Bar Moxy and comes to life throughout its social public spaces, like the Lounge and Library, and the small but smart bedrooms. Moxy provides stylish, industrial design and sociable service at an attractive price point, so that guests can splurge on the experiences that matter most to them during their travels. Moxy celebrates nonconformity, open-mindedness, and originality above all – forever giving its guests permission to Play On #atthemoxy. For more information, visit moxyhotels.com and Play On #atthemoxy on Instagram. Moxy is proud to participate in Marriott Bonvoy®, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits, including free nights and Elite status recognition.
Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties under 30 leading brands spanning 132 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoyâ„¢, its highly-awarded travel program.
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Crew Leader - MOXY Birmingham NEC employer: Hotel Co 51
Contact Detail:
Hotel Co 51 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Leader - MOXY Birmingham NEC
✨Tip Number 1
Get to know the Moxy vibe! Before your interview, check out their social media and website. This will help you understand their playful culture and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role is all about connecting with guests, think of some fun ways to showcase your personality during the interview. Be ready to share stories that highlight your experience in creating positive guest experiences.
✨Tip Number 3
Show off your problem-solving skills! Think of a time when you faced a challenge in a fast-paced environment and how you tackled it. This will demonstrate your proactive attitude and ability to keep things running smoothly at Moxy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily find more info about the role and the company while you’re at it. Let’s get you that Crew Leader position!
We think you need these skills to ace Crew Leader - MOXY Birmingham NEC
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your fun side and how you embody the Moxy spirit.
Tailor Your Application: Make sure to tailor your application to the Crew Leader role. Highlight your experience in the service industry and any relevant skills that match what we’re looking for. It shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that’s easy to read. Use bullet points if it helps to get your key points across quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hotel Co 51
✨Show Your Moxie
Embrace the playful spirit of Moxy! During your interview, let your personality shine through. Share stories that highlight your confidence and ability to create a fun atmosphere for guests. Remember, they want someone who can bring energy and enthusiasm to the team!
✨Know Your Stuff
Familiarise yourself with hotel systems like Opera and Micros, as well as food safety and licensing laws. Being knowledgeable about these areas will not only impress your interviewers but also show that you're serious about the role and ready to hit the ground running.
✨Communicate Clearly
As a Crew Leader, clear communication is key. Practice articulating your thoughts and experiences in English, and if you speak any other languages, don’t hesitate to mention them! This will demonstrate your ability to connect with diverse guests and team members.
✨Be a Problem Solver
Prepare examples of how you've tackled challenges in previous roles. Whether it’s managing guest complaints or juggling multiple tasks, showcasing your proactive problem-solving skills will resonate well with the interviewers and align with the Moxy ethos of creating positive experiences.
