At a Glance
- Tasks: Deliver top-notch customer service and be the friendly face of Moxy Chester.
- Company: Join the vibrant team at Moxy Hotels, part of Marriott International.
- Benefits: Enjoy competitive pay, training, discounts, and a fun work environment.
- Other info: Flexible shifts and opportunities for personal growth in a dynamic team.
- Why this job: Be part of a playful hotel experience that celebrates individuality and creativity.
- Qualifications: Experience in the service industry and a passion for hospitality.
The predicted salary is between 13 - 14 € per hour.
This position is based on a casual contract. Gross Salary: £13.62 per hour.
We are looking for a friendly, passionate and energetic Crew Member to join the team at the Moxy. As Crew Member you’ll be on the front line, delivering a first-class service. You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of a great team.
What we will offer you:
- Training and development opportunities
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
Your Responsibilities:
- Top quality customer service
- Working as part of a great team
- First point of contact for our guests
- Answering internal & external calls
- Good knowledge of the hotel facilities and services we offer
- Dealing with general guest requests
- Available to work when the team and customer needs you
- You are flexible with working nights shifts
Useful Experience:
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
*A personality assessment can be part of the recruitment process*
Crew Member - Moxy Chester employer: Hotel Co 51
At Moxy Chester, we pride ourselves on fostering a vibrant and inclusive work culture where every Crew Member can shine. With competitive pay, extensive training and development opportunities, and unique benefits like discounted stays at Marriott hotels worldwide, we ensure our team feels valued and supported. Join us in delivering exceptional service while enjoying a fun and dynamic environment that encourages personal expression and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Crew Member - Moxy Chester
✨Tip Number 1
Get to know the Moxy vibe! Before your interview, check out their social media and website. This will help you understand their playful and energetic culture, so you can show off your personality and fit right in.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a guest. Being able to share these stories will show that you’re ready to deliver that top-notch service they’re looking for.
✨Tip Number 3
Be flexible and ready to adapt! Moxy values team players who can handle various shifts and tasks. During your chat, highlight your willingness to jump in wherever needed – it shows you’re all about teamwork!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from the source. Let’s get you on board with the Moxy team!
We think you need these skills to ace Crew Member - Moxy Chester
Some tips for your application 🫡
Be Yourself:We want to see your unique personality shine through in your application. Don’t be afraid to let your true self come across – it’s all about being genuine and showing us what makes you, you!
Show Your Passion for Service:As a Crew Member, delivering top-notch customer service is key. Make sure to highlight any previous experience in the service industry and share specific examples of how you've gone above and beyond for customers.
Know the Brand:Familiarise yourself with Moxy's vibe and values. Mentioning how you align with our playful and energetic atmosphere can really set you apart. We love candidates who understand what we’re all about!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Hotel Co 51
✨Know the Brand
Before your interview, take some time to research Moxy Hotels and their unique vibe. Understand their playful approach to hospitality and how they encourage individuality. This will help you align your answers with their brand values and show that you're genuinely interested in being part of their team.
✨Show Off Your Personality
Moxy loves a bit of personality! Be yourself during the interview and let your enthusiasm shine through. Share personal experiences that highlight your customer service skills and how you can contribute to creating a fun atmosphere for guests.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a Crew Member. Prepare examples of how you've handled difficult situations or gone above and beyond for a guest in the past. This will demonstrate your problem-solving skills and commitment to top-notch service.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like at Moxy. This shows your interest in the role and helps you gauge if it’s the right fit for you.
