At a Glance
- Tasks: Create unforgettable guest experiences and manage hotel operations with flair.
- Company: Join the vibrant Moxy Chester team, part of the innovative Hotel Co 51.
- Benefits: Enjoy discounted stays, health plans, and generous holiday allowances.
- Other info: Opportunity to grow in a dynamic, people-first company.
- Why this job: Be part of a fun, energetic environment where your personality shines.
- Qualifications: Experience in hospitality and a passion for great service.
The predicted salary is between 32385 - 32385 € per year.
This position is based on a full time contract.
Gross Salary: £32,385 per year
Confident communicator comfortable in a fast-paced service focused role. Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.
Main Tasks and Responsibilities:
- Helping guests and creating positive experiences
- Manage hotel room inventory and checking guests in/out the Moxy way
- Operate Food & Beverage outlets the Moxy way
- Manage all bills and payments correctly
- Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
- Follow all food safety, licensing and health and safety policies to work safely
- Supporting other Crew Members
- Promote and support the Moxy brand and the Marriott Bonvoy loyalty program
We’re looking for someone with Moxie, which is all of these things:
- Have high energy and a fearless do-it-yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multi-tasker who can balance hard work with great service
- Know being relaxed isn't the same as being lazy
- Clear communicator fluent in English (and other languages a plus!)
Useful Experience:
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
Benefits for You:
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty-eight holidays (annually increasing to max thirty-three holidays)
*A personality assessment can be part of the recruitment process*
Crew Leader - Moxy Chester employer: Hotel Co 51
At Moxy Chester, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is empowered to create memorable experiences for our guests. With competitive benefits such as discounted room rates, a health cash plan, and generous holiday allowances, we ensure our employees feel valued and supported in their personal and professional growth. Join us in a dynamic environment that celebrates individuality and teamwork, making every day at Moxy an exciting adventure.
StudySmarter Expert Advice🤫
We think this is how you could land Crew Leader - Moxy Chester
✨Tip Number 1
Get to know the Moxy vibe! Before your interview, check out their social media and website. This will help you understand their playful culture and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Crew Leader, you'll need to chat with guests and support your crew. Try role-playing scenarios with friends or family to boost your confidence and get comfortable with different situations.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you tackled challenges head-on. This will demonstrate your proactive attitude and ability to keep things running smoothly at Moxy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Moxy family. Don’t forget to highlight your energy and passion for hospitality!
We think you need these skills to ace Crew Leader - Moxy Chester
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your Moxy spirit and how you can create a fun atmosphere for our guests.
Tailor Your Application:Make sure to tailor your application to the Crew Leader role. Highlight your experience in the service industry and any relevant skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that’s easy to read. Use bullet points if needed to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hotel Co 51
✨Show Your Moxie
Embrace the spirit of Moxy by showcasing your high energy and fearless attitude. Be ready to share examples of how you've tackled challenges in a fun and relaxed way, whether it's dealing with difficult guests or managing a busy service.
✨Communicate Clearly
As a Crew Leader, clear communication is key. Practice articulating your thoughts and experiences in English, and if you speak other languages, don’t hesitate to mention that! Prepare to discuss how you’ve effectively communicated with team members and guests in past roles.
✨Demonstrate Your Problem-Solving Skills
Be prepared to discuss specific situations where you’ve proactively solved problems. Think about times when you had to think on your feet in a fast-paced environment and how you managed to keep things running smoothly while ensuring guest satisfaction.
✨Know Your Stuff
Familiarise yourself with hotel systems like Opera and Micros, as well as food safety and licensing laws. Showing that you have a solid understanding of these areas will demonstrate your commitment to working safely and efficiently in the hospitality industry.
