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- Tasks: Lead hotel operations and inspire your team to create unforgettable guest experiences.
- Company: Join the vibrant Moxy Hotels, part of the fast-growing Hotel Co 51.
- Benefits: Enjoy discounted stays, health plans, and generous holiday allowances.
- Why this job: Be part of a fun, dynamic environment where you can truly make an impact.
- Qualifications: 2+ years in hotel management and a passion for excellent service.
- Other info: Opportunity for career growth in a rapidly expanding hotel group.
The predicted salary is between 28800 - 43200 £ per year.
This position is based on a full time contract. Energetic multitasker who leads from the front to maintain a smooth hotel operation and inspires their team to overdeliver for guests by working hard and having fun. Maintains high standards for our guests, has an eye for detail, as well as a sound business understanding. Builds relationships with key partners and welcomes activity into the hotel by bringing the Moxy brand to life creating a fun and relaxed environment that makes guests feel at home.
Main Tasks And Responsibilities
- Supports the Captain in all aspects of the management of the hotel
- Customer service, guest relations and creating positive guest experiences
- Recruits and develops a team that delivers excellent service the Moxy way
- Ensure a profitable hotel operation in line with company goals
- Manage the team effectively and enforce company policies
- Actively involved in the day to day tasks of the team
- Managing Food & Beverage outlets the Moxy way
- Manage hotel room inventory and checking guests in/out the Moxy way
- Follow all food safety, licensing and health and safety policies to work safely
- Promote and support the Moxy brand and the Marriott Bonvoy loyalty program
We’re looking for someone with Moxie, which is all of these things:
- Have high energy and a fearless do-it-yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multi-tasker who can balance hard work with great service
- Know being relaxed isn’t the same as being lazy
- Clear communicator fluent in English (and other languages a plus)
Useful Experience
- Must have minimum 2 years hotel management experience
- Must have minimum 2 years team management
- Must have property management system (preferably Opera) experience
- Knowledge of Point of Sale system (Preferably Micros)
- Knowledge of Food Safety & Licensing laws
- Knowledge of maintaining brand standards
- Event management, marketing or social media experience
- Personal experience of travel and travel industry
BENEFITS FOR YOU
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty two holidays)
Assistant Captain in Bristol employer: Hotel Co 51
Contact Detail:
Hotel Co 51 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Captain in Bristol
✨Tip Number 1
Get to know the Moxy brand inside out! Familiarise yourself with their unique vibe and values. When you walk into that interview, let your passion for the brand shine through – it’ll show you’re the right fit!
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a recommendation when applying through our website.
✨Tip Number 3
Show off your personality! Moxy loves a bit of fun, so don’t be afraid to let your character come through in interviews. Share stories that highlight your energy and multitasking skills – it’s all about making a memorable impression!
✨Tip Number 4
Prepare for situational questions! Think about how you’d handle various scenarios in hotel management. Practising your responses will help you feel confident and ready to tackle anything they throw your way during the interview.
We think you need these skills to ace Assistant Captain in Bristol
Some tips for your application 🫡
Show Your Moxie: When you're writing your application, let your personality shine through! We want to see that fearless, energetic attitude that matches the Moxy vibe. Don’t be afraid to show us how you can bring fun and creativity to the role.
Tailor Your Experience: Make sure to highlight your relevant experience in hotel management and team leadership. We’re looking for someone who knows the ins and outs of running a hotel, so connect your past roles to what we do at Moxy!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clear communication, so make sure your skills and experiences are easy to read and understand. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the Moxy family!
How to prepare for a job interview at Hotel Co 51
✨Know the Moxy Vibe
Before your interview, dive into what makes Moxy unique. Familiarise yourself with their playful brand and how they create a fun atmosphere for guests. This will help you connect with the interviewers and show that you understand the culture they’re promoting.
✨Showcase Your Multitasking Skills
As an Assistant Captain, you'll need to juggle various tasks. Prepare examples from your past experiences where you successfully managed multiple responsibilities at once. Highlight how you maintained high standards while keeping the team motivated and engaged.
✨Emphasise Team Development
Talk about your experience in recruiting and developing teams. Share specific strategies you've used to inspire your team to deliver excellent service. This is crucial for the role, so be ready to discuss how you can contribute to building a strong team at Moxy.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in real-time situations. Think of scenarios related to guest relations or managing operations under pressure. Practising these responses will help you demonstrate your ability to handle challenges effectively.