At a Glance
- Tasks: Deliver top-notch customer service and be the friendly face of Moxy.
- Company: Join a fast-growing, playful hotel brand that celebrates originality.
- Benefits: Enjoy competitive pay, training, discounts, and generous holiday allowance.
- Other info: Flexible shifts and opportunities for personal growth in a dynamic environment.
- Why this job: Be part of a vibrant team and create memorable experiences for guests.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 22000 - 26000 £ per year.
This position is based on a full time contract.
Gross salary: £12.64 per hour
We are looking for a friendly, passionate and energetic Crew Member to join the team at the Moxy. As Crew Member you'll be on the front line, delivering a first-class service. You'll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of a great team.
What we will offer you:
- Training and development opportunities
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
Your Responsibilities:
- Top quality customer service
- Working as part of a great team
- First point of contact for our guests
- Answering internal & external calls
- Good knowledge of the hotel facilities and services we offer
- Dealing with general guest requests
- Available to work when the team and customer needs you
- You are flexible with working nights shifts
Useful Experience:
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
Receptionist / Bartender (Crew Member) - MOXY Aberdeen Airport employer: Hotel Co 51
At Moxy Aberdeen Airport, we pride ourselves on fostering a vibrant and inclusive work culture where every Crew Member can shine. With comprehensive training and development opportunities, alongside attractive benefits such as discounted stays at Marriott hotels and a generous holiday allowance, we ensure our team feels valued and supported. Join us in delivering exceptional service while being part of a dynamic team that celebrates individuality and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Bartender (Crew Member) - MOXY Aberdeen Airport
✨Tip Number 1
Get to know the Moxy vibe! Before your interview, check out their social media and website. Understanding their playful and energetic culture will help you show off your personality and fit right in.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a guest. Being able to share these stories will make you stand out as a friendly and passionate candidate.
✨Tip Number 3
Be flexible and ready to adapt! Moxy is all about fun and spontaneity, so showing that you're open to working different shifts or jumping into various roles will impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Moxy team and ready to bring your unique flair to the role.
We think you need these skills to ace Receptionist / Bartender (Crew Member) - MOXY Aberdeen Airport
Some tips for your application 🫡
Be Yourself:We want to see your unique personality shine through in your application. Don’t be afraid to let your true self come across in your writing – it’s all about being genuine and showing us what makes you, you!
Tailor Your Application:Make sure to customise your application for the Crew Member role at Moxy. Highlight any relevant experience in customer service or the hospitality industry, and show us how you can contribute to our fun and energetic team.
Show Enthusiasm:Let your passion for providing top-notch service come through in your application. We love candidates who are excited about the role and eager to create memorable experiences for our guests!
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Hotel Co 51
✨Know the Brand
Before your interview, take some time to research Moxy Hotels and their unique approach to hospitality. Understanding their playful and nonconformist ethos will help you align your answers with their brand values, showing that you're a great fit for the team.
✨Show Off Your Personality
Moxy encourages individuality, so don’t be afraid to let your personality shine through during the interview. Share personal anecdotes or experiences that highlight your friendly and energetic nature, as this is exactly what they’re looking for in a Crew Member.
✨Customer Service Focus
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a guest or handled a challenging situation. This will demonstrate your commitment to delivering top-quality service, which is crucial for the role.
✨Flexibility is Key
Since the job requires flexibility with shifts, be ready to talk about your availability and willingness to work nights or weekends. Highlight any past experiences where you adapted to changing schedules or worked as part of a dynamic team, showcasing your ability to meet the needs of both the team and customers.
