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- Tasks: Deliver top-notch customer service and be the friendly face of our hotel at night.
- Company: Join the vibrant team at Moxy Aberdeen Airport, part of Marriott's global family.
- Benefits: Enjoy competitive pay, health plans, discounts on stays, and 28+ holidays.
- Other info: Flexible night shifts with a supportive team and great career growth.
- Why this job: Be yourself while making guests feel welcome in a fun, energetic environment.
- Qualifications: Experience in the service industry and a passion for hospitality.
The predicted salary is between 27000 - 39000 £ per year.
This position is based on a full time contract. Gross salary: £13.02 per hour.
We are looking for a friendly, passionate and energetic Night Crew Member to join the team at the Moxy. As Night Crew Member you'll be on the front line, delivering a first-class service. You'll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of a great team.
What We Will Offer You:
- Training and development opportunities
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
Your Responsibilities:
- Top quality customer service
- Working as part of a great team
- First point of contact for our guests
- Answering internal & external calls
- Good knowledge of the hotel facilities and services we offer
- Dealing with general guest requests
- Available to work when the team and customer needs you
- You are flexible with working night shifts
Useful Experience:
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
40 hours work week // 4 days on - 3 days off.
Night Auditor (Night Crew Member) - MOXY Aberdeen Airport employer: Hotel Co 51
Contact Detail:
Hotel Co 51 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Auditor (Night Crew Member) - MOXY Aberdeen Airport
✨Tip Number 1
Get to know the company culture! Before your interview, check out Moxy's vibe online. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be on the front line, think of scenarios where you can showcase your ability to handle guest requests and provide top-notch service. Role-play with a friend if you can!
✨Tip Number 3
Be yourself! Moxy values unique personalities, so don’t be afraid to let your true self shine during the interview. Share your travel experiences or what excites you about working nights!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us at StudySmarter.
We think you need these skills to ace Night Auditor (Night Crew Member) - MOXY Aberdeen Airport
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your unique personality shine through. This role is all about being friendly and energetic, so don’t be afraid to show us what makes you special.
Tailor Your Application: Make sure to customise your application for the Night Auditor position. Highlight any relevant experience in customer service or the hospitality industry, and mention how you can contribute to our team at Moxy.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and keep it professional yet friendly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hotel Co 51
✨Know the Brand
Before your interview, take some time to research Moxy and its brand values. Understanding their unique approach to hospitality will help you align your answers with what they’re looking for in a Night Crew Member.
✨Showcase Your Personality
As they encourage you to bring your own unique personality to the role, think about how you can express this during the interview. Share personal anecdotes that highlight your friendly and energetic nature, especially in customer service scenarios.
✨Prepare for Customer Scenarios
Expect questions about how you would handle specific guest situations. Prepare examples from your past experience where you provided top-quality customer service or resolved issues effectively, as this will demonstrate your suitability for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical night shift looks like. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.