At a Glance
- Tasks: Deliver top-notch customer service and be the friendly face of Moxy London Excel.
- Company: Join the vibrant team at Moxy, part of the Marriott family.
- Benefits: Enjoy competitive pay, health plans, discounts, and generous holiday leave.
- Other info: Opportunities for training and career growth in a dynamic setting.
- Why this job: Be part of a fun, energetic environment where your personality shines.
- Qualifications: Experience in hospitality and a passion for great service.
The predicted salary is between 14.11 - 14.11 £ per hour.
This position is based on a full time contract.
Gross Salary: £14.11 per hour
We are looking for a friendly, passionate and energetic Crew Member to join the team at the Moxy. As Crew Member you’ll be on the front line, delivering a first-class service. You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of a great team.
What we will offer you:
- Training and development opportunities
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
Your Responsibilities:
- Top quality customer service
- Working as part of a great team
- First point of contact for our guests
- Answering internal & external calls
- Good knowledge of the hotel facilities and services we offer
- Dealing with general guest requests
- Available to work when the team and customer needs you
Useful Experience:
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
*A personality assessment can be part of the recruitment process*
Crew Member - Moxy London Excel employer: Hotel Co 51 UK
At Courtyard by Marriott Glasgow SEC, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued. As a Night Receptionist, you'll enjoy flexible working hours, competitive pay, and unique benefits such as special room rates at Marriott hotels worldwide. With ample training and development opportunities, you can grow your career in the hospitality industry while being part of a dynamic team dedicated to providing exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Crew Member - Moxy London Excel
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hotel Co 51 UK. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hotel Co 51 UK
Don't be shy about reaching out to Hotel Co 51 UK directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Crew Member - Moxy London Excel
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hotel Co 51 UK and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hotel Co 51 UK
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
