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- Tasks: Lead the night crew, ensuring guests have an amazing experience and managing hotel operations.
- Company: Join the vibrant Moxy Glasgow Merchant City team with a fun and relaxed atmosphere.
- Benefits: Enjoy discounted stays, health plans, enhanced leave, and a pension scheme.
- Other info: Perfect for those who thrive in fast-paced environments and love engaging with people.
- Why this job: Be part of a dynamic team that values energy, creativity, and great service.
- Qualifications: Experience in hospitality, team management, and a knack for customer service.
The predicted salary is between 25000 - 30000 £ per year.
This position is based on a full time contract. Gross salary: £competitive.
Adaptable problem solver who takes initiative to ensure guests have a great experience & can manage a team in a fast‑paced service role, all while bringing the Moxy brand to life creating a fun and relaxed environment that makes guests feel at home.
Main Tasks and responsibilities:
- Running the night audit and balancing the day’s business
- Prepare the hotel for the following day
- Managing the night to night operation of the hotel
- Customer service, guest relations and creating positive guest experiences
- Building a team that delivers excellent service the Moxy way
- Managing Food & Beverage outlets the Moxy way
- Manage hotel room inventory and checking guests in/out the Moxy way
- Follow all food safety, licensing and health & safety policies to work safely
- Promote & support the Moxy brand and the Marriott Bonvoy loyalty program
We’re looking for someone with Moxie, which is all of these things:
- Have high energy and a fearless do‑it‑yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multi‑tasker who can balance hard work with great service
- Know being relaxed isn’t the same as being lazy
- Clear communicator fluent in English (and other languages a plus!)
Useful Experience:
- Must have experience within the service industry
- Must have experience of team management
- Must have experience of a property management system such as Opera
- Knowledge of POS systems such as Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel & travel industry
Benefits for you:
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
*a personality assessment can be part of the recruitment process*
Night Crew Leader (Night Manager) - Moxy Glasgow Merchant City employer: Hotel Co 51 Germany GmbH
Contact Detail:
Hotel Co 51 Germany GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Crew Leader (Night Manager) - Moxy Glasgow Merchant City
✨Tip Number 1
Get to know the Moxy brand inside out! Familiarise yourself with their vibe and values, so you can show how you embody that energy during interviews. We want to see your passion for creating a fun and relaxed environment!
✨Tip Number 2
Practice your communication skills! Since being good with people is key, try role-playing common guest interactions with friends or family. This will help you feel more confident when chatting with guests and showcasing your personality.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you’ve tackled challenges head-on. We love to see candidates who can think on their feet and keep things running smoothly, especially in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Moxy team and ready to bring your A-game to the night crew!
We think you need these skills to ace Night Crew Leader (Night Manager) - Moxy Glasgow Merchant City
Some tips for your application 🫡
Show Your Moxy: When you're writing your application, let your personality shine through! We want to see that fearless do-it-yourself attitude and high energy that makes you a perfect fit for the Moxy brand.
Tailor Your Experience: Make sure to highlight your experience in the service industry and team management. We love seeing how you've created positive guest experiences in the past, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate good communication, so make sure your writing is easy to read and gets straight to the heart of why you’re the right person for the job.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Night Crew Leader position at Moxy Glasgow Merchant City.
How to prepare for a job interview at Hotel Co 51 Germany GmbH
✨Know the Moxy Vibe
Before your interview, get familiar with the Moxy brand and its unique atmosphere. Understand how they create a fun and relaxed environment for guests. This will help you demonstrate your alignment with their values and show that you’re ready to bring the Moxy spirit to life.
✨Show Off Your People Skills
As a Night Crew Leader, you'll be interacting with guests and managing a team. Prepare examples of how you've successfully handled customer service situations or resolved conflicts in the past. Highlight your ability to communicate clearly and build rapport with both guests and staff.
✨Demonstrate Your Problem-Solving Skills
Think of specific instances where you've had to think on your feet and solve problems quickly. Whether it’s managing a busy night shift or dealing with unexpected issues, being able to showcase your adaptability and initiative will impress the interviewers.
✨Be Ready to Discuss Your Experience
Make sure you can talk about your previous roles in the service industry, especially any experience with team management and property management systems like Opera. Be prepared to discuss how your background makes you a great fit for the fast-paced environment at Moxy.