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- Tasks: Lead the night crew, ensuring guests have an amazing experience while managing hotel operations.
- Company: Join the vibrant Moxy Glasgow Merchant City team with a fun and relaxed atmosphere.
- Benefits: Enjoy discounted stays, health plans, and generous holiday allowances.
- Other info: Opportunity for personal growth in a fast-paced, exciting environment.
- Why this job: Be part of a dynamic team that values energy, creativity, and guest satisfaction.
- Qualifications: Experience in hospitality and team management is essential; great communication skills are a must.
The predicted salary is between 25000 - 35000 £ per year.
This position is based on a full time contract. Gross salary: £competitive.
Adaptable problem solver who takes initiative to ensure guests have a great experience & can manage a team in a fast‑paced service role, all while bringing the Moxy brand to life creating a fun and relaxed environment that makes guests feel at home.
Main Tasks and responsibilities:
- Running the night audit and balancing the day’s business
- Prepare the hotel for the following day
- Managing the night to night operation of the hotel
- Customer service, guest relations and creating positive guest experiences
- Building a team that delivers excellent service the Moxy way
- Managing Food & Beverage outlets the Moxy way
- Manage hotel room inventory and checking guests in/out the Moxy way
- Follow all food safety, licensing and health & safety policies to work safely
- Promote & support the Moxy brand and the Marriott Bonvoy loyalty program
We’re looking for someone with Moxie, which is all of these things:
- Have high energy and a fearless do‑it‑yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multi‑tasker who can balance hard work with great service
- Know being relaxed isn’t the same as being lazy
- Clear communicator fluent in English (and other languages a plus!)
Useful Experience:
- Must have experience within the service industry
- Must have experience of team management
- Must have experience of a property management system such as Opera
- Knowledge of POS systems such as Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel & travel industry
Benefits for you:
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
*a personality assessment can be part of the recruitment process*
Night Crew Leader (Night Manager) - Moxy Glasgow Merchant City employer: Hotel Co 51 Germany GmbH
Contact Detail:
Hotel Co 51 Germany GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Crew Leader (Night Manager) - Moxy Glasgow Merchant City
✨Tip Number 1
Get to know the Moxy brand inside out! Familiarise yourself with their vibe and values, so you can show how you embody that energy during interviews. We want to see your passion for creating a fun and relaxed environment!
✨Tip Number 2
Practice your people skills! Since this role is all about guest relations, think of scenarios where you’ve turned a negative experience into a positive one. We love hearing about your real-life examples that showcase your adaptability and problem-solving skills.
✨Tip Number 3
Show off your leadership chops! Be ready to discuss how you've managed teams in the past, especially in fast-paced environments. We’re looking for someone who can inspire others while keeping the service top-notch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Night Crew Leader (Night Manager) - Moxy Glasgow Merchant City
Some tips for your application 🫡
Show Your Moxy: When you're writing your application, let your personality shine through! We want to see that fearless do-it-yourself attitude and high energy that makes you a perfect fit for the Moxy brand.
Tailor Your Experience: Make sure to highlight your experience in the service industry and team management. We love seeing how you've created positive guest experiences in the past, so don’t hold back!
Be Clear and Concise: We appreciate clear communication, so keep your application straightforward and to the point. Use simple language and make it easy for us to see why you’re the right fit for the Night Crew Leader role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Moxy Glasgow Merchant City.
How to prepare for a job interview at Hotel Co 51 Germany GmbH
✨Know the Moxy Vibe
Before your interview, get familiar with the Moxy brand and its unique atmosphere. Understand how they create a fun and relaxed environment for guests. This will help you demonstrate your alignment with their values and show that you’re ready to bring the Moxy spirit to life.
✨Showcase Your Problem-Solving Skills
As a Night Crew Leader, you'll need to be an adaptable problem solver. Prepare examples from your past experiences where you've successfully handled challenges in a fast-paced environment. This will highlight your initiative and ability to keep things running smoothly during the night shift.
✨Emphasise Team Management Experience
Make sure to discuss your experience in team management. Share specific instances where you’ve built a strong team or improved service delivery. This will reassure them that you can lead the night operations effectively and foster a positive work environment.
✨Communicate Clearly and Confidently
Since clear communication is key in this role, practice articulating your thoughts clearly. Be prepared to answer questions about guest relations and customer service scenarios. Showing that you can communicate well will reflect your ability to connect with both guests and your team.