Crew Leader - MOXY Glasgow Merchant City

Crew Leader - MOXY Glasgow Merchant City

Glasgow Full-Time 31366 - 31366 £ / year (est.) No working from home possible
Hotel Co 51 Germany GmbH

At a Glance

  • Tasks: Create unforgettable guest experiences and manage hotel operations with a fun team.
  • Company: Join the vibrant MOXY Glasgow Merchant City, part of the Marriott family.
  • Benefits: Enjoy discounted stays, health plans, and generous holiday allowances.
  • Other info: Opportunity for career growth in a dynamic hospitality setting.
  • Why this job: Be part of a lively environment where your energy and personality shine.
  • Qualifications: High energy, great communication skills, and service industry experience required.

The predicted salary is between 31366 - 31366 £ per year.

Crew Leader - MOXY Glasgow Merchant City

This position is based on a full time contract.

Gross Salary - £31366

Confident communicator comfortable in a fast-paced service focused role.

Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.

Main Tasks and Responsibilities

  • Helping guests and creating positive experiences
  • Manage hotel room inventory and checking guests in/out the Moxy way
  • Operate Food & Beverage outlets the Moxy way
  • Manage all bills and payments correctly
  • Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
  • Follow all food safety, licensing and health and safety policies to work safely
  • Supporting other Crew Members
  • Promote and support the Moxy brand and the Marriott Bonvoy loyalty program

Qualifications

  • Have high energy and a fearless do-it-yourself attitude
  • Good with people and enjoy chatting with guests
  • Skilled multi tasker who can balance hard work with great service
  • Know being relaxed isn't the same as being lazy
  • Clear communicator fluent in English (and other languages a plus!)

Experience

  • Experience within the service industry
  • Knowledge of hotel systems such as Opera and/or Micros
  • Knowledge of Food Safety & Licensing lawsPersonal experience of travel and travel industry

Benefits

  • Health Cash Plan
  • Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
  • Discount on Food & Beverages at Marriott hotels worldwide
  • Enhanced Maternity/Paternity/Adoption pay
  • Pension scheme
  • Twenty eight holidays (annually increasing to max thirty three holidays)

*a personality assessment can be part of the recruitment process*

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Crew Leader - MOXY Glasgow Merchant City employer: Hotel Co 51 Germany GmbH

Hotel Co 51 Germany GmbH offers a vibrant work culture at the AC Hotel by Marriott in Inverness, where employees are valued for their contributions to guest experiences. With a focus on professional growth and development, team members enjoy benefits such as a health cash plan and exclusive discounts at Marriott hotels, making it an excellent employer for those passionate about hospitality.

Hotel Co 51 Germany GmbH

Contact Details:

Hotel Co 51 Germany GmbH Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Crew Leader - MOXY Glasgow Merchant City

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hotel Co 51 Germany GmbH. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Hotel Co 51 Germany GmbH

Don't be shy about reaching out to Hotel Co 51 Germany GmbH directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Crew Leader - MOXY Glasgow Merchant City

Confident Communication
Proactive Problem Solving
Teamwork
Guest Experience Management
Hotel Room Inventory Management
Food & Beverage Operations
Bill and Payment Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hotel Co 51 Germany GmbH and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Hotel Co 51 Germany GmbH

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!