Duty Manager & Guest Experience Lead (Hotel)

Duty Manager & Guest Experience Lead (Hotel)

Full-Time No working from home possible
Hotel Co 51 Germany GmbH

At a Glance

  • Tasks: Lead daily hotel operations and ensure exceptional guest service.
  • Company: Join the vibrant team at Marriott International’s Moxy London Heathrow.
  • Benefits: Competitive pay, flexible shifts, and opportunities for career advancement.
  • Other info: Dynamic work environment with diverse challenges and growth potential.
  • Why this job: Be a key player in creating memorable experiences for guests.
  • Qualifications: Strong communication skills and a passion for team leadership.

Marriott International’s Moxy London Heathrow is seeking a Crew Leader (Duty Manager) to manage daily hotel operations and lead a front-facing team. The role covers shift patterns across mornings, evenings and nights to ensure exceptional guest service and smooth day-to-day service delivery.

The Crew Leader will oversee reception, F&B outlets, and guest relations while upholding food safety, licensing, and safety policies. Strong English communication and team motivation are essential.

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Duty Manager & Guest Experience Lead (Hotel) employer: Hotel Co 51 Germany GmbH

Hotel Co 51 Germany GmbH offers a vibrant work culture at the AC Hotel by Marriott in Inverness, where employees are valued for their contributions to guest experiences. With a focus on professional growth and development, team members enjoy benefits such as a health cash plan and exclusive discounts at Marriott hotels, making it an excellent employer for those passionate about hospitality.

Hotel Co 51 Germany GmbH

Contact Details:

Hotel Co 51 Germany GmbH Recruitment Team