At a Glance
- Tasks: Deliver top-notch customer service and be the friendly face of Moxy Bristol.
- Company: Join the vibrant team at Moxy Bristol, part of the Marriott family.
- Benefits: Enjoy competitive pay, training opportunities, and discounts at hotels worldwide.
- Other info: Flexible shifts and great career growth potential await you!
- Why this job: Be yourself while making guests feel welcome in a fun, energetic environment.
- Qualifications: Experience in the service industry and a passion for hospitality.
The predicted salary is between 27200 - 27200 € per year.
Position is based on a casual contract. Gross Salary: £13.62 per hour.
We are looking for a friendly, passionate and energetic Crew Member to join the team at the Moxy. As Crew Member you’ll be on the front line, delivering a first‑class service. You’ll be delivering attentive customer‑focused service, understand brand standards and enjoy working as part of a successful team. We encourage you to bring your own unique personality to the role and be yourself whilst working as part of a great team.
What we will offer you:
- Training and development opportunities
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
Your Responsibilities:
- Top quality customer service
- Working as part of a great team
- First point of contact for our guests
- Answering internal & external calls
- Good knowledge of the hotel facilities and services we offer
- Dealing with general guest requests
- Available to work when the team and customer needs you
- You are flexible with working night shifts
Useful Experience:
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
*a personality assessment can be part of the recruitment process*
Crew Member - MOXY Bristol employer: Hotel Co 51 Germany GmbH
At MOXY Bristol, we pride ourselves on fostering a vibrant and inclusive work culture where every Crew Member is encouraged to express their unique personality while delivering exceptional service. With comprehensive training and development opportunities, alongside attractive benefits such as discounted stays at Marriott hotels and a robust health cash plan, we are committed to supporting your growth and well-being in a dynamic hospitality environment. Join us in creating memorable experiences for our guests while enjoying a flexible work schedule and a supportive team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Crew Member - MOXY Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, check out Moxy Bristol's vibe online. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be on the front line, think of scenarios where you can demonstrate your ability to handle guest requests and provide top-notch service. Role-playing with a friend can really help!
✨Tip Number 3
Be yourself! Moxy values unique personalities, so don’t be afraid to let your true self shine during the interview. Share your experiences and what makes you passionate about working in hospitality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us at StudySmarter.
We think you need these skills to ace Crew Member - MOXY Bristol
Some tips for your application 🫡
Be Yourself:We want to see your unique personality shine through in your application. Don’t be afraid to let your character come across in your writing – it’s all about showing us who you are!
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles in the service industry or customer service that align with what we’re looking for.
Show Enthusiasm:Let us know why you’re excited about joining the Moxy team! A bit of passion goes a long way, so share what makes you eager to work with us and deliver top-notch service.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Hotel Co 51 Germany GmbH
✨Show Your Personality
As a Crew Member, your unique personality is key! Be yourself during the interview and let your passion for customer service shine through. Share personal anecdotes that highlight your friendly and energetic nature.
✨Know the Brand
Familiarise yourself with the Moxy brand and its values. Understand what sets them apart in the hospitality industry. This will not only impress the interviewers but also help you align your answers with their expectations.
✨Demonstrate Team Spirit
Since teamwork is crucial for this role, be ready to discuss your experiences working in teams. Highlight how you contribute to a positive team environment and how you handle challenges collaboratively.
✨Prepare for Customer Scenarios
Think of common customer service scenarios you might face as a Crew Member. Prepare responses that showcase your problem-solving skills and ability to deliver top-notch service, even under pressure.
