Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch customer service and be the friendly face of Moxy.
- Company: Join the vibrant team at MOXY Birmingham NEC & Airport.
- Benefits: Enjoy competitive pay, training, discounts, and a fun work environment.
- Why this job: Be part of a playful hotel experience that celebrates originality and fun.
- Qualifications: Experience in the service industry and a passion for hospitality.
- Other info: Flexible shifts and opportunities for personal growth in a dynamic setting.
The predicted salary is between 13 - 13 £ per hour.
This position is based on a casual contract. Gross Salary: £13.13 per hour.
We are looking for a friendly, passionate and energetic Crew Member to join the team at the Moxy. As Crew Member you’ll be on the front line, delivering a first-class service. You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of a great team.
What we will offer you:
- Training and development opportunities
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
Your Responsibilities:
- Top quality customer service
- Working as part of a great team
- First point of contact for our guests
- Answering internal & external calls
- Good knowledge of the hotel facilities and services we offer
- Dealing with general guest requests
- Available to work when the team and customer needs you
- You are flexible with working nights shifts
Useful Experience:
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
*A personality assessment can be part of the recruitment process.*
Receptionist / Bartender - MOXY Birmingham NEC & Airport employer: Hotel Co 51 Germany GmbH
Contact Detail:
Hotel Co 51 Germany GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Bartender - MOXY Birmingham NEC & Airport
✨Tip Number 1
Get to know the company culture! Before your interview, check out Moxy's vibe on social media. They love personality and fun, so think about how you can show off your unique self while still fitting into their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for guests, role-play common scenarios with a friend. This will help you feel more confident and ready to deliver that top-notch service they’re looking for.
✨Tip Number 3
Be flexible and show it! Moxy values adaptability, especially with shifts. When discussing your availability, highlight your willingness to work nights or weekends. It shows you're ready to jump in when the team needs you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, so keep an eye out for any new roles that might suit you!
We think you need these skills to ace Receptionist / Bartender - MOXY Birmingham NEC & Airport
Some tips for your application 🫡
Be Yourself: We want to see your unique personality shine through in your application. Don’t be afraid to let your character come across in your writing – it’s all about being genuine and showing us who you are!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in the service industry. Mention any specific skills or knowledge that align with the role, like customer service or familiarity with hotel systems.
Show Your Passion: Let us know why you’re excited about joining the Moxy team! Share your enthusiasm for providing top-notch service and working in a fun, energetic environment. We love seeing candidates who are genuinely passionate about what they do.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Hotel Co 51 Germany GmbH
✨Know the Brand
Before your interview, take some time to research MOXY Hotels and their unique approach to hospitality. Understand their playful vibe and how they encourage individuality. This will help you align your answers with their brand values and show that you're genuinely interested in being part of their team.
✨Show Off Your Personality
As a Crew Member, your personality is key! Be yourself during the interview and let your enthusiasm shine through. Share personal anecdotes that highlight your customer service skills and how you connect with guests. Remember, they want someone who can bring energy and fun to the role!
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a Receptionist/Bartender. Prepare responses that demonstrate your problem-solving skills and ability to handle difficult situations with grace. Practising these scenarios can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like at MOXY. This shows your interest in the role and helps you gauge if it’s the right fit for you.