Hotel Front Desk & Bar Host in Birmingham

Hotel Front Desk & Bar Host in Birmingham

Birmingham Full-Time 13 - 16 £ / hour (est.) No home office possible
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Hotel Co 51 Germany GmbH

At a Glance

  • Tasks: Deliver first-class customer service as a Receptionist/Bartender at MOXY Birmingham NEC.
  • Company: Join a vibrant European hotel operator with a fun atmosphere.
  • Benefits: Earn £13.13 per hour, enjoy staff discounts and a health cash plan.
  • Why this job: Be the first point of contact for guests and create memorable experiences.
  • Qualifications: Experience in the service industry and knowledge of hotel systems preferred.
  • Other info: Casual contract with training opportunities in a dynamic environment.

The predicted salary is between 13 - 16 £ per hour.

A European hotel operator is seeking a Receptionist/Bartender to join the team at MOXY Birmingham NEC. This role requires delivering first-class customer service, being the first point of contact for guests, and handling calls and requests.

Ideal candidates will have experience in the service industry and knowledge of hotel systems.

This position offers a gross salary of £13.13 per hour on a casual contract, along with training opportunities and benefits such as a health cash plan and staff discounts.

Hotel Front Desk & Bar Host in Birmingham employer: Hotel Co 51 Germany GmbH

At MOXY Birmingham NEC, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued. As a Hotel Front Desk & Bar Host, you'll enjoy competitive pay, comprehensive training opportunities, and unique benefits like a health cash plan and staff discounts, all while being part of a dynamic team dedicated to delivering exceptional guest experiences in a lively hotel environment.
Hotel Co 51 Germany GmbH

Contact Detail:

Hotel Co 51 Germany GmbH Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel Front Desk & Bar Host in Birmingham

✨Tip Number 1

Make sure to research MOXY Birmingham NEC before your interview. Knowing their vibe and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their crew.

✨Tip Number 2

Practice your customer service skills! Since you'll be the first point of contact for guests, think about how you can make their experience memorable. Role-play common scenarios with friends or family to get comfortable.

✨Tip Number 3

Don’t forget to highlight your previous experience in the service industry during interviews. Share specific examples of how you’ve handled difficult situations or gone above and beyond for customers – it’ll set you apart from the crowd!

✨Tip Number 4

Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to apply directly!

We think you need these skills to ace Hotel Front Desk & Bar Host in Birmingham

Customer Service
Communication Skills
Experience in the Service Industry
Knowledge of Hotel Systems
Call Handling
Request Management
Teamwork
Adaptability

Some tips for your application 🫡

Show Off Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond for guests in the past, so share those stories!

Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Mention your knowledge of hotel systems and how it relates to the role.

Be Professional Yet Approachable: While we appreciate a friendly tone, remember to keep it professional. Your written application is your first impression, so let your personality shine through while maintaining a level of professionalism.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Hotel Co 51 Germany GmbH

✨Know Your Customer Service Basics

Brush up on your customer service skills before the interview. Be ready to share examples of how you've handled difficult situations or gone above and beyond for a guest. This role is all about first-class service, so showing you understand that will impress them.

✨Familiarise Yourself with Hotel Systems

Since knowledge of hotel systems is key for this position, do some research on common software used in the industry. If you have experience with any specific systems, be sure to mention that during the interview. It shows you're prepared and can hit the ground running.

✨Practice Your Communication Skills

As the first point of contact for guests, strong communication is essential. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with speaking about your experiences and handling queries.

✨Show Enthusiasm for the Role

Let your passion for hospitality shine through! Talk about why you want to work at MOXY Birmingham NEC specifically and what excites you about being a Receptionist/Bartender. A positive attitude can make a big difference in how you're perceived by the interviewers.

Hotel Front Desk & Bar Host in Birmingham
Hotel Co 51 Germany GmbH
Location: Birmingham
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