At a Glance
- Tasks: Deliver top-notch customer service and be the friendly face of Moxy.
- Company: Join the vibrant team at Moxy Birmingham NEC & Airport.
- Benefits: Enjoy competitive pay, training, discounts, and generous holiday allowance.
- Other info: Flexible shifts and opportunities for personal growth in a fast-growing company.
- Why this job: Be part of a fun, energetic team in a unique hotel environment.
- Qualifications: Experience in the service industry and a passion for hospitality.
The predicted salary is between 13.62 - 13.62 £ per hour.
This position is based on a casual contract. Gross Salary: £13.62 per hour.
We are looking for a friendly, passionate and energetic Crew Member to join the team at the Moxy. As Crew Member you’ll be on the front line, delivering a first-class service. You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of a great team.
What we will offer you:
- Training and development opportunities
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
Your Responsibilities:
- Top quality customer service
- Working as part of a great team
- First point of contact for our guests
- Answering internal & external calls
- Good knowledge of the hotel facilities and services we offer
- Dealing with general guest requests
- Available to work when the team and customer needs you
- You are flexible with working night shifts
Useful Experience:
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
*A personality assessment can be part of the recruitment process.*
Receptionist / Bartender (Crew Member) - MOXY Birmingham NEC & Airport employer: Hotel Co 51 Germany GmbH
At Hotel Co 51, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As an Operations Manager at Moxy Edinburgh Airport, you'll enjoy competitive benefits, including discounted room rates and a health cash plan, while working in a dynamic environment that encourages personal growth and development. Join us in creating memorable guest experiences where your hands-on leadership and passion for hospitality will truly shine.
