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- Tasks: Lead a passionate team to deliver happiness through chocolate and drive store sales.
- Company: Join an exciting, innovative brand expanding across the UK with a focus on customer joy.
- Benefits: Enjoy a competitive salary, 50% off products, and flexible working options.
- Why this job: Be part of a fun culture that values leadership, teamwork, and a love for chocolate.
- Qualifications: Experience in retail leadership, high service guest interaction, and a passion for chocolate required.
- Other info: Must be flexible to work weekends and evenings as stores are open seven days a week.
The predicted salary is between 28800 - 42000 £ per year.
As we continue our mission to make people happy through chocolate, we’re opening brand new stores this year and we’re coming to Fosse Park in Leicester!
We’re looking for a Store Manager to join us and lead a successful, passionate, and engaged team. This is an amazing opportunity to work for an exciting, innovative and successful brand as we expand across the UK.
Please note, our stores are open seven days a week including weekends and evenings so you will need to be fully flexible to meet the needs of our store opening times.
You’ll be a people focussed and confident leader with spirit and passion in line with our products, people and values to drive your team both operationally and commercially to achieve sales and deliver 100% happiness through chocolate to every guest.
SHOW US HOW IT´S DONE
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Providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of HC vision and values.
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Driving store sales and profit plan and taking action to maximise performance.
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Exceeding sales targets and KPIs through clear and effective communication to your team.
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Maximising all commercial opportunities in-store through timely implementation of promotions, offers, events and marketing.
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Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
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Demonstrable experience in high service guest interaction.
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Natural leadership qualities to get the best of your high performing team both individually and collectively.
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A passion for chocolate, our brand and for giving the best service to our guests.
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Café operations experience would be highly advantageous.
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A competitive salary and 50% off our products.
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Incentives based on performance.
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We recognise that our employees may wish to balance their work and home life, therefore we are open to discussions around flexible working.
Store Manager - Fosse Park employer: Hotel Chocolat
Contact Detail:
Hotel Chocolat Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Fosse Park
✨Tip Number 1
Show your passion for chocolate! When you meet with us, make sure to express your love for our products and how that translates into excellent customer service. This enthusiasm can set you apart from other candidates.
✨Tip Number 2
Highlight your leadership experience. Be ready to share specific examples of how you've successfully led a team in a retail environment, especially during busy seasons. We want to see how you inspire and motivate others.
✨Tip Number 3
Familiarize yourself with our brand values and mission. Understanding what drives us will help you align your leadership style with our goals, making it easier to demonstrate how you can contribute to our success.
✨Tip Number 4
Be prepared to discuss your strategies for maximizing sales and performance. Think about past experiences where you implemented promotions or marketing initiatives that led to increased sales, and be ready to share those insights.
We think you need these skills to ace Store Manager - Fosse Park
Some tips for your application 🫡
Understand the Brand: Research the company and its mission to make people happy through chocolate. Familiarize yourself with their values, products, and customer service approach to align your application with their brand ethos.
Highlight Leadership Experience: Emphasize your leadership skills and experience in managing teams. Provide specific examples of how you've inspired and developed team members in previous roles, especially in a retail or luxury environment.
Showcase Sales Achievements: Detail your experience in driving sales and exceeding targets. Use quantifiable metrics to demonstrate your success in previous positions, such as percentage increases in sales or successful implementation of promotions.
Express Passion for the Product: Convey your enthusiasm for chocolate and the brand. Share personal anecdotes or experiences that highlight your passion for the product and commitment to providing excellent customer service.
How to prepare for a job interview at Hotel Chocolat
✨Show Your Passion for Chocolate
Make sure to express your genuine love for chocolate and the brand during the interview. Share personal stories or experiences that highlight your enthusiasm, as this aligns with the company's mission to spread happiness through their products.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Focus on your ability to inspire, coach, and develop team members, as well as how you’ve driven performance and achieved sales targets.
✨Highlight Your Sales Experience
Be ready to discuss your experience in driving sales and maximizing performance in a retail environment. Provide specific examples of how you've exceeded sales targets and implemented successful promotions or marketing strategies.
✨Emphasize Flexibility and Availability
Since the store operates seven days a week, it's important to convey your flexibility regarding working hours. Discuss your willingness to work weekends and evenings, showing that you're committed to meeting the needs of the store.
