At a Glance
- Tasks: Coordinate transport operations, ensuring drivers are ready and loads are efficiently planned.
- Company: Join Hotel Chocolat, a brand dedicated to reinventing chocolate and spreading happiness.
- Benefits: Earn up to £30,000, enjoy 50% off products, and 70% off stays in Saint Lucia.
- Other info: Work Monday to Friday, 04:00am – 12:00pm, at our Distribution Centre in Northampton.
- Why this job: Be part of a dynamic team that ensures smooth delivery operations in a fast-paced environment.
- Qualifications: Experience in transport or logistics, strong communication skills, and attention to detail required.
The predicted salary is between 30000 - 30000 £ per year.
Overview
As we continue our mission to make people happy through re‑inventing chocolate, we’re looking for a Retail Transport Coordinator to join our Transport team on a permanent basis.
This highly task‑orientated role will support the daily execution of Transport Operations at Hotel Chocolat, ensuring drivers are prepared, loads are ready, and all dispatch processes meet high standards.
Shift pattern: 04:00am – 12:00pm (noon), Monday to Friday.
Additional benefits: 50% discount on all products and a 70% discount for you and your guests when staying at our Rabot Estate hideaway on the paradise island of Saint Lucia.
Location: Distribution Centre ‘Beta’, Harpole, Northampton, just off Junction16 of the M1.
Responsibilities
- Driver pre-briefs
- Conduct daily pre‑briefs with drivers prior to departure.
- Clearly communicate routes, delivery schedules, and site‑specific instructions.
- Highlight any operational updates, delays, or customer requirements.
- Driver paperwork & compliance
- Ensure all driver paperwork is fully completed, accurate, and compliant before departure.
- Check delivery notes, manifests, and relevant transport documentation.
- Verify driver compliance with company procedures and legal requirements.
- Load planning
- Build and organise daily load plans in line with delivery schedules and priorities.
- Ensure loads are sequenced correctly for efficient delivery routes.
- Work closely with the warehouse team to ensure accurate loading of vehicles.
- Prepare and issue complete driver run packs for each shift, including all required documentation.
- Double‑check packs for accuracy and completeness before dispatch.
- Carry out regular spot checks on vehicles, loads, and documentation.
- Identify and resolve discrepancies before vehicles leave site.
- Maintain high standards of accuracy and operational compliance.
- Oversee the timely dispatch of all vehicles, escalating and resolving any issues that may impact delivery performance.
- Act as a key point of contact for drivers in the morning and liaise with warehouse and transport teams to ensure smooth operations.
Qualifications
Essential
- Demonstrable experience within a transport, logistics or dispatch role or environment.
- Confident communicator – ability to brief drivers clearly and effectively.
- Strong attention to detail, particularly with paperwork and compliance.
- Ability to work in a fast‑paced, time‑sensitive environment.
- Competent in basic IT systems and transport software.
Desirable
- Experience with load planning or route planning.
- Good understanding of transport procedures and driver requirements.
Benefits
Salary up to £30,000.00 per annum, 50% discount on all Hotel Chocolat products, and a 70% discount for you and your guests on stays at Rabot Estate hideaway (Saint Lucia).
The position is based at the Distribution Centre ‘Beta’ in Harpole, Northampton.
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Retail Transport Coordinator in Northampton employer: Hotel Chocolat
At Hotel Chocolat, we pride ourselves on being an exceptional employer that values passion and customer obsession. Our vibrant work culture fosters teamwork and personal development, offering a competitive salary, generous discounts, and exciting career progression opportunities in the heart of a premium retail environment. Join us to be part of a dynamic team where your love for chocolate and commitment to excellence can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Transport Coordinator in Northampton
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Hotel Chocolat.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Hotel Chocolat. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Retail Transport Coordinator in Northampton
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Hotel Chocolat, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Hotel Chocolat and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Hotel Chocolat. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Hotel Chocolat
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Hotel Chocolat.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Hotel Chocolat.
