Hotel Chocolat, Mint House, Royston, is hiring a Customer Experience Advisor for our Head Office on a 3–6 month fixed-term contract. This is an entry-level role designed to immerse you in our premium brand and multi-channel customer service. You’ll start with a two-week paid induction, learn product knowledge, and assist customers by phone, email and live chat while collaborating with Marketing, Retail and Operations. There are no outbound sales targets, only a focus on exceptional service. #J-18808-Ljbffr
Head Office Customer Experience Advisor employer: Hotel Chocolat
At Hotel Chocolat, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. As a Retail Partners National Account Manager based in our Royston support office, you'll enjoy a competitive salary, generous product discounts, and the opportunity to grow within a leading premium chocolate brand that values its employees' contributions and well-being. With hybrid working options and a commitment to professional development, we ensure that our team members thrive both personally and professionally while making a positive impact on people and nature through our delicious products.
