Supply Chain Assistant in Hartford

As we continue our mission to make people and nature happy through re-inventing chocolate, we’re looking for a Supply Chain Assistant to join our Materials Management Team on a fixed-term contract basis until the end of December 2026.

As Supply Chain Assistant, you will support the Materials Management Team as required to help support the delivery of their objectives in delivering optimum Material Plans (inventory, availability, supplier interactions); this support covers areas such as reporting, ad-hoc analysis, system administration and other tasks as needed by the team. You will also help take on relevant team tasks, small projects, validations and supporting the Materials Team as may be required, under guidance from the Material Controllers and Raw Material Planners.

As well as a competitive salary and a range of company benefits, you’ll receive 50% discount on all products, and a 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia.

Here at Hotel Chocolat, we've adopted hybrid working. This means you’ll join us on site for three days a week, and for the other two days – you can work from wherever you like! The onsite location for this role is at our Factory ‘Hadley Park’, in Huntingdon, Cambridgeshire, right in the heart of where our chocolates are made and where weekly, we can produce between 4 to 6 million of the chocolates we all know and love. Hadley Park is just 5 minutes off the A141 and 1.3 miles from Huntingdon train station, with direct rail links to London King’s Cross.

What you’ll be doing:

• Update and manage daily, weekly, and monthly reporting to ensure data is accurately produced and circulated to the team as required.
• Complete ad-hoc analysis or data management tasks as briefed by the team.
• Support the team with material control or intake tasks where necessary, to ensure KPIs are delivered.
• Assist in reviewing stock and risk data for materials across ingredients, packaging and consumables.
• Support across in-bound deliveries and reviewing impacts/considerations on production plan, as may be required, supported by the Material Controllers and Raw Material Planners.
• Under guidance, provide support on D365, with customs controls and arranging stock collections as needed.
• Collate data, calculate and issue relevant metrics data to support the whole Materials team.
• Complete system and reporting administrative tasks as required.

Who you are:

• High levels of attention to detail.
• Demonstrates good organisational skills.
• Ability to prioritise tasks, escalating where necessary.
• Proactive - looking for solutions to challenges, and flagging risks where you see them.
• Experience in a Manufacturing or Materials business.
• Ability to interpret and present figures and analysis clearly and concisely.
• Able to effectively prioritise and execute tasks at pace, in a high-pressure environment.
• Ability to summarise and present data clearly and concisely.

Who are we? We’re one of the UK’s favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol and our pioneering drinking chocolate system, the Velvetiser. A cacao pod takes years to grow – it can’t be rushed if it’s going to be just right for our products. The same can be said for Hotel Chocolat, which originally started as a mint production company before we realised it was luxury chocolate that we were really passionate about. Now, we’re market leaders in the industry. What began as an online-only business grew to over 140 stores across the UK, and we’re still growing… Today, we’re multi-category, multi-channel, and multi-territory, and our customers, colleagues, cacao farmers and suppliers all benefit from the success we make together.