At a Glance
- Tasks: Lead engineering services to enhance operational performance and site efficiency.
- Company: Join a chocolate company dedicated to making people and nature happy.
- Benefits: Competitive salary, private healthcare, generous product discounts, and pension contributions.
- Other info: Work at our Hadley Park factory, just minutes from Huntingdon train station.
- Why this job: Be part of a team that drives innovation in a fun, chocolate-filled environment.
- Qualifications: Experience in food manufacturing and strong electrical/mechanical knowledge required.
The predicted salary is between 54000 - 56650 £ per year.
Location: Huntingdon, Cambridgeshire
Salary: £54,000 to £56,650 per annum (dependent on experience)
Closing Date: 10/06/2026
Division: Operations
Job Introduction
As we continue our mission to make people and nature happy through reinventing chocolate, we’re looking for a Site Services Lead to join our Engineering team on a permanent basis. As Site Services Lead, you will play a key part in providing engineering services that are vital to maintaining and improving operational performance, safety, legality and compliance, whilst identifying opportunities to reduce energy consumption and improve overall site efficiency. Working closely with our Production and wider Engineering team, you will help to deliver world‑class service standards, support operational excellence and contribute to a culture of innovation and continuous improvement.
As well as a competitive salary and a range of company benefits including private healthcare cover, enhanced maternity and paternity leave and company pension contributions, you’ll receive 50% discount on all products, and a 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia.
The onsite location for this role is at our Factory ‘Hadley Park’, in Huntingdon, Cambridgeshire, right in the heart of where our chocolates are made and where weekly, we can produce between 4 to 6 million of the chocolates we all know and love. Hadley Park is just 5 minutes off the A141 and 1.3 miles from Huntingdon train station, with direct rail links to London King’s Cross.
What you’ll be doing…
- To comply with Safety, Health and Environmental requirements within the business in line with the Health & Safety Policy and Procedures, e.g. Work Instructions and Safe Systems.
- Appropriate level of contractor management (Permits to Work, RAMS etc).
- Keep water treatment plant running to required/legal discharge levels.
- Compliance and maintenance of water treatment plant, boilers, chillers, air compressors, amenities, LOLER, COSHH etc across site.
- Assure operational reliability through Reactive and Preventative Maintenance service delivery.
- Constantly looking for way to reduce energy consumption across site.
- Be a role model complying with all Health and Safety Policies / Safe Systems of Work.
- Ensure GMP standards are maintained ensuring food safety priority in all works carried out.
- To build strong relationships with colleagues both within the department and cross functionally.
- To maintain accurate and timely records of all work carried out, including passing of detailed information upon handover between shifts.
- Actively contribute to the culture of Continuous Improvement with the site service/engineering team and adopt lean processes to deliver optimal return on investment.
- Promote and reinforce the vision and culture of the HC brand and be an ambassador for its values.
- Communicate effectively to keep everyone informed of your work and intentions.
Who you are…
- Experience in Food Manufacturing.
- Strong compliance and legal knowledge of site services.
- Strong electrical and mechanical knowledge and relevant qualifications.
- Ability to plan, organise and work on multiple tasks simultaneously.
- Previous examples of reducing site energy consumption in other roles.
- Time served apprenticeship plus industrial experience.
Site Service Lead in Hartford employer: Hotel Chocolat
Join a forward-thinking company in Huntingdon, Cambridgeshire, where your role as Site Services Lead will not only contribute to operational excellence but also foster a culture of innovation and continuous improvement. With competitive salaries, comprehensive benefits including private healthcare, generous discounts on products and stays at our stunning Rabot Estate in Saint Lucia, and a commitment to employee growth, we offer a rewarding work environment that prioritises both people and nature.
StudySmarter Expert Advice🤫
We think this is how you could land Site Service Lead in Hartford
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or industry events. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want to show that we’re not just interested in the role, but also in how we can contribute to their mission of making people and nature happy.
✨Tip Number 3
Practice common interview questions with a mate. We can help each other refine our answers and boost our confidence. Remember, it’s all about showcasing our skills and how they align with the Site Services Lead role.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us on their radar and show our enthusiasm for the position. Plus, it’s a great way to reiterate why we’re the perfect fit!
We think you need these skills to ace Site Service Lead in Hartford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Site Services Lead role. Highlight your experience in food manufacturing and any relevant qualifications. We want to see how your skills align with our mission to improve operational performance and safety.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our culture of innovation and continuous improvement. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! If you've successfully reduced energy consumption or improved compliance in previous roles, let us know. We love seeing concrete examples of how you've made a difference.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Hotel Chocolat
✨Know Your Stuff
Make sure you brush up on your knowledge of food manufacturing and site services. Be ready to discuss specific compliance and legal requirements, as well as any relevant electrical and mechanical qualifications you have. This will show that you're not just a good fit for the role, but that you genuinely understand the industry.
✨Showcase Your Achievements
Prepare to share concrete examples of how you've successfully reduced energy consumption or improved operational performance in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see the impact of your contributions.
✨Build Relationships
Since this role involves working closely with various teams, think about how you can demonstrate your ability to build strong relationships. Share examples of how you've collaborated with others in the past, and be prepared to discuss how you would approach teamwork in this new position.
✨Embrace Continuous Improvement
The company values innovation and continuous improvement, so come prepared with ideas on how you could contribute to this culture. Think about lean processes you've implemented before and be ready to discuss how you can help drive efficiency and effectiveness at the site.
