At a Glance
- Tasks: Manage stock inventory, conduct audits, and support IT queries in a dynamic environment.
- Company: Join a leading chocolate company dedicated to making people happy.
- Benefits: Earn £15.40 per hour, enjoy 50% product discounts, and 70% off stays in Saint Lucia.
- Other info: Work in a state-of-the-art Distribution Centre with great career growth opportunities.
- Why this job: Be part of a fun team while gaining valuable experience in stock management.
- Qualifications: Experience in stock administration and proficiency in Microsoft Office required.
The predicted salary is between 30000 - 32000 € per year.
Location: Harpole, Northampton
Closing Date: 31/05/2026
Country: UK
Region Division: Operations
As we continue our mission to make people happy through chocolate, we’re looking for a Stock and Systems Administrator to join our Stock, Systems and Change Team on a permanent basis. As a Stock & System Administrator you will be responsible for conducting a schedule of Perpetual Inventory, carrying out thorough investigations into any stock discrepancies and reporting the results and root causes to the Stock & Systems Managers. By monitoring stock processes to ensure the control of materials and stock inventory, you will help to minimise any sales or financial impact, whilst also ensuring that products are returned to stock in a timely manner. You will be responsible for logging IT queries that arise, and periodic audits of hardware, escalating any issues to the Stock and Systems Managers in a timely manner.
If you are someone who thrives in an environment where you are encouraged to use your initiative in providing the best practical and friendly support to your stakeholders and are comfortable working autonomously in a role that will provide you with invaluable exposure of our diverse business, then this is a great opportunity for you.
Shift Pattern: operating on a rotating weekly shift pattern of 6am - 2pm and 2pm - 10pm.
Salary: £15.40 per hour
As well as a competitive salary and a range of company benefits, you’ll receive 50% discount on all products, and a 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia. The on‑site location for this role is at our Distribution Centre ‘Beta’, in Harpole, Northampton. We opened the doors to our impressive Distribution Centre – all 429,107 square feet of it - in October 2022. You will find us just off Junction 16 of the M1.
- Execute a schedule of Physical Inventory (PI) counts, ensuring that all areas of the Fulfilment Centre are counted within an agreed period
- Reporting any findings and obtaining authorisation of adjustments above a set value
- Monitoring of key stock integrity reports
- Support the preparation & execution of key stock takes
- Administrate delivery bookings, adjustments and filing of required paperwork
- Process Online, Retail and Production Returns
- Logging and maintaining IT queries with the relevant software/hardware providers
- First line support for system and stock related issues on site
- Coordinate and book in palletised deliveries to ensure a smooth flow of work throughout the day
- Communicate with on‑site colleagues to prioritise tasks, ensuring that customer requirements are met as efficiently as possible within planned resources
- Inbound and outbound administrative duties
- Improve stock record accuracy to help drive confidence in our processes
- Drive efficiency through reduced problem solving for the operational teams
- Improve availability to all channels helping the business to grow sales & improve brand image
- Keep engaged and aligned to short and medium‑term plans
- Look at ways we can innovate to reduce stock waste
WHO YOU ARE & WHAT YOU HAVE
- Experience in a stock & admin role using Microsoft Office packages
- Good knowledge of WMS (Warehouse Management Systems)
- Attention to detail and high-quality working standards
- Be comfortable and able to work at height – PI counts will be executed using a Scissor Lift
- Experience of working in a warehouse environment
- Holder of relevant MHE certificates - not compulsory, training will be provided
- Be always conscious of commercial implications
- Problem solving using a methodical approach
- Ability to influence & communicate with peers in a positive way to promote change
Stock & Systems Administrator in Harpole employer: Hotel Chocolat
Join our vibrant team at our state-of-the-art Distribution Centre in Harpole, Northampton, where we prioritise employee well-being and growth. As a Stock & Systems Administrator, you'll enjoy a competitive salary, generous product discounts, and the opportunity to work in a supportive environment that encourages initiative and innovation. With a focus on professional development and a culture that celebrates teamwork, this role offers a unique chance to contribute to our mission of spreading happiness through chocolate while advancing your career.
StudySmarter Expert Advice🤫
We think this is how you could land Stock & Systems Administrator in Harpole
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their mission and values. This will help you connect your skills to what they’re all about, especially since they’re all about making people happy through chocolate!
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to stock management and systems administration. Think about how your past experiences can showcase your attention to detail and problem-solving skills.
✨Tip Number 3
Show off your tech skills! Since you’ll be using WMS and Microsoft Office, be ready to discuss your experience with these tools. Maybe even bring examples of how you’ve used them to improve stock accuracy or efficiency in previous roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to reiterate your interest in the role and remind them why you’d be a fantastic fit for their Stock & Systems team.
We think you need these skills to ace Stock & Systems Administrator in Harpole
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Stock & Systems Administrator role. Highlight your experience in stock management and any relevant skills, like using Microsoft Office and WMS. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've tackled stock discrepancies or improved processes in previous jobs. We love a good story!
Show Off Your Attention to Detail:In this role, attention to detail is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at Hotel Chocolat
✨Know Your Stock Basics
Before the interview, brush up on your knowledge of stock management and inventory processes. Familiarise yourself with terms like Perpetual Inventory and Warehouse Management Systems (WMS). This will show that you understand the role and can speak confidently about it.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills, especially regarding stock discrepancies. Think of examples from your past experience where you identified issues and implemented solutions. Be ready to explain your thought process clearly.
✨Show Your Initiative
The job requires someone who thrives on using their initiative. Prepare to discuss times when you took proactive steps in previous roles. Highlight how your actions positively impacted stock accuracy or efficiency, demonstrating your ability to work autonomously.
✨Communicate Effectively
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly and positively. You might be asked how you would communicate stock issues to colleagues, so think about how to convey information effectively while maintaining a collaborative spirit.
