At a Glance
- Tasks: Lead the team to deliver an exceptional shopping experience and meet sales targets.
- Company: Join Hotel-Chocolat, a premium brand known for its commitment to quality and customer satisfaction.
- Benefits: Enjoy performance incentives and generous staff discounts.
- Other info: Opportunity for growth in a dynamic retail environment.
- Why this job: Be part of a passionate team and make a real impact on guest experiences.
- Qualifications: Experience in hospitality or premium retail and strong teamwork skills.
The predicted salary is between 30000 - 40000 £ per year.
Hotel-Chocolat in Epsom is looking for an Assistant Store Manager with a passion for customer experience and teamwork. You will manage the store in the absence of the Store Manager, ensuring that sales targets are met and customer satisfaction is achieved.
With experience in hospitality or premium retail, you will train and support your team to deliver a first-class shopping experience while maintaining P&L responsibility. In return, you'll enjoy performance incentives and generous staff discounts.
Assistant Store Manager: Premium Retail & Guest Experience in Epsom employer: Hotel Chocolat
Hotel-Chocolat in Epsom is an exceptional employer that values teamwork and customer experience, offering a vibrant work culture where your contributions are recognised and rewarded. With opportunities for personal growth and development, alongside performance incentives and generous staff discounts, you will thrive in an environment that encourages excellence and passion for premium retail. Join us to be part of a dedicated team that takes pride in delivering a first-class shopping experience.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager: Premium Retail & Guest Experience in Epsom
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hotel Chocolat. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hotel Chocolat
Don't be shy about reaching out to Hotel Chocolat directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Store Manager: Premium Retail & Guest Experience in Epsom
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hotel Chocolat and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hotel Chocolat
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
