At a Glance
- Tasks: Deliver exceptional customer experiences via phone, email, and live chat.
- Company: Join the renowned Hotel Chocolat team at their Royston Head Office.
- Benefits: Gain valuable insights into business functions while working in a dynamic environment.
- Other info: 3–6 month contract with opportunities to collaborate across various departments.
- Why this job: Be the voice of a premium brand and enhance your customer service skills.
- Qualifications: Strong communication skills and a passion for customer experience.
The predicted salary is between 20250 - 24750 £ per year.
Hotel Chocolat is seeking a Customer Experience Advisor for its Royston Head Office on a 3–6 month fixed-term contract.
You will be the voice of the brand, delivering exceptional customer experiences across phone, email and live chat while gaining insight into multiple business functions.
You’ll train as a Hotel Chocolat expert, support fraud prevention efforts and collaborate with Marketing, Retail, Supply Chain and Operations to learn how a premium retailer operates.
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Head Office Customer Experience Specialist (3–6 Month Contract) in Brighton employer: Hotel Chocolat
At Hotel Chocolat, we pride ourselves on being an exceptional employer that values passion and customer obsession. Our vibrant work culture fosters teamwork and personal development, offering a competitive salary, generous discounts, and exciting career progression opportunities in the heart of a premium retail environment. Join us to be part of a dynamic team where your love for chocolate and commitment to excellence can truly shine.
