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- Tasks: Lead a passionate team and drive sales in a new store.
- Company: Join Hotel Chocolat, a family of chocolate lovers with over 100 UK stores.
- Benefits: Enjoy a competitive salary, 50% off products, and flexible working options.
- Why this job: Be part of an innovative brand that values originality, authenticity, and ethics.
- Qualifications: Experience in luxury retail and strong leadership skills are essential.
- Other info: We celebrate diversity and encourage everyone to bring their unique selves to work.
The predicted salary is between 30000 - 42000 £ per year.
We’re looking for an Assistant Store Manager to join us and support the Store Manager with leading a successful, passionate, and engaged team. This is an amazing opportunity to work for an exciting, innovative and successful brand as we expand across the UK. Please note, our stores are open seven days a week including weekends and evenings so you will need to be fully flexible to meet the needs of our store opening times.
You’ll be a people focussed and confident leader with spirit and passion in line with our products, people and values to drive your team both operationally and commercially to achieve sales and deliver 100% happiness through chocolate to every guest. Providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of HC vision and values. Driving store sales and profit plan and taking action to maximise performance. Exceeding sales targets and KPIs through clear and effective communication to your team. Maximising all commercial opportunities in-store through timely implementation of promotions, offers, events and marketing.
WHO YOU ARE & WHAT YOU HAVE
- Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
- Demonstrable experience in high service guest interaction.
- Natural leadership qualities to get the best of your high performing team both individually and collectively.
- A passion for chocolate, our brand and for giving the best service to our guests.
- Café operations experience would be highly advantageous.
WORKING AT HOTEL CHOCOLAT
For your hard work and commitment, we will give you: A competitive salary and 50% off our products. Incentives based on performance. We recognise that our employees may wish to balance their work and home life, therefore we are open to discussions around flexible working.
At Hotel Chocolat, we treat each other with respect, equality and grace. Our mantra? Be brave. Be kind. This People Pledge is underpinned by our values of Originality, Authenticity and Ethics. We encourage new ideas and fresh thinking and for each of you to bring your ORIGINALITY to work. We want you to be your AUTHENTIC self – and feel comfortable to share your differences, and what makes you unique. Our commitment to being an ETHICAL business means we have a deep sense of fairness when it comes to the way we treat one another. This applies during our recruitment process too. We are proud to be an Equal Opportunity Employer who positively celebrates a diverse and inclusive culture. We welcome people from all walks of life to join us, bringing their individuality to help us reach our ambitious growth plans. We believe this is critically important to help us create a place to work where everyone feels like they belong, can be themselves and where all of our differences are celebrated.
Assistant Store Manager - New store opening in High Wycombe employer: Hotel Chocolat PLC
Contact Detail:
Hotel Chocolat PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - New store opening in High Wycombe
✨Tip Number 1
Familiarise yourself with Hotel Chocolat's brand values and mission. Understanding their commitment to originality, authenticity, and ethics will help you align your leadership style with their culture during the interview.
✨Tip Number 2
Prepare examples from your past experience that showcase your ability to lead a team in a high-pressure environment. Highlight specific instances where you exceeded sales targets or improved team performance, as this will resonate well with the hiring managers.
✨Tip Number 3
Demonstrate your passion for chocolate and customer service during your interactions with us. Share personal anecdotes or experiences that reflect your enthusiasm for the product and how it translates into exceptional guest experiences.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours. Since the store operates seven days a week, showing your willingness to adapt to various shifts will make you a more attractive candidate for the role.
We think you need these skills to ace Assistant Store Manager - New store opening in High Wycombe
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Assistant Store Manager position. Tailor your application to highlight relevant experiences that align with these expectations.
Showcase Leadership Skills: Emphasise your leadership qualities in your CV and cover letter. Provide specific examples of how you've successfully led a team, particularly in high-pressure or busy environments, to demonstrate your capability to inspire and develop others.
Express Your Passion: Convey your enthusiasm for the brand and its products, especially chocolate. Share any personal experiences or connections you have with the brand that illustrate your passion and commitment to delivering excellent customer service.
Highlight Flexibility: Since the role requires flexibility with working hours, make sure to mention your availability in your application. This shows that you are willing to meet the needs of the store and can adapt to varying schedules.
How to prepare for a job interview at Hotel Chocolat PLC
✨Show Your Passion for Chocolate
Make sure to express your love for chocolate and the brand during the interview. Share any personal experiences or stories that highlight your enthusiasm for the product, as this aligns with the company's values and mission.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to inspire, coach, and develop team members, as this is crucial for the Assistant Store Manager role.
✨Be Ready for Flexibility Questions
Since the store operates seven days a week, be prepared to discuss your availability and flexibility. Show that you understand the demands of retail hours and are willing to adapt to meet the store's needs.
✨Highlight Customer Service Experience
Discuss your experience in high-service guest interaction, especially in a luxury retail environment. Provide specific examples of how you've gone above and beyond to ensure customer satisfaction, as this is key to achieving the company's goal of 100% happiness through chocolate.
