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For Companies At a Glance
- Tasks: Lead a passionate team and drive sales in a vibrant store environment.
- Company: Join Hotel Chocolat, a family of chocolate lovers dedicated to crafting indulgent experiences.
- Benefits: Enjoy a competitive salary, 50% off products, and flexible working options.
- Why this job: Be part of an innovative brand that values originality, authenticity, and ethics.
- Qualifications: Experience in luxury retail and strong leadership skills are essential.
- Other info: We celebrate diversity and encourage everyone to bring their unique selves to work.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for an Assistant Store Manager to join us and support the Store Manager with leading a successful, passionate, and engaged team. This is an amazing opportunity to work for an exciting, innovative and successful brand as we expand across the UK. Please note, our stores are open seven days a week including weekends and evenings so you will need to be fully flexible to meet the needs of our store opening times.
You’ll be a people focussed and confident leader with spirit and passion in line with our products, people and values to drive your team both operationally and commercially to achieve sales and deliver 100% happiness through chocolate to every guest. Providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of HC vision and values. Driving store sales and profit plan and taking action to maximise performance. Exceeding sales targets and KPIs through clear and effective communication to your team. Maximising all commercial opportunities in-store through timely implementation of promotions, offers, events and marketing.
WHO YOU ARE & WHAT YOU HAVE
- Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
- Demonstrable experience in high service guest interaction.
- Natural leadership qualities to get the best of your high performing team both individually and collectively.
- A passion for chocolate, our brand and for giving the best service to our guests.
- Café operations experience would be highly advantageous.
WORKING AT HOTEL CHOCOLAT
For your hard work and commitment, we will give you: A competitive salary and 50% off our products. Incentives based on performance. We recognise that our employees may wish to balance their work and home life, therefore we are open to discussions around flexible working.
About Us
We’re not just a chocolate company; we’re a family of chocolate lovers. From luxury gifts to our iconic Velvetiser and beyond, we’ve built a brand that’s all about crafting moments of indulgence. Our journey began as a humble mint company, but we soon found our passion for cacao and never looked back. Today, we’re proud to operate over 100 stores across the UK and continue to grow across categories, channels, and territories. Patience, passion, and purpose drive everything we do – just like the perfect cacao pod, our success doesn’t happen overnight. It’s the result of hard work, innovation, and the shared dedication of our customers, colleagues, farmers, and suppliers.
To learn more about who we are and our People Pledge to equality, diversity, and inclusion, visit: hotelchocolat.com/uk/engaged-ethics/our-people.html At Hotel Chocolat, we treat each other with respect, equality and grace. Our mantra? Be brave. Be kind. This People Pledge is underpinned by our values of Originality, Authenticity and Ethics. We encourage new ideas and fresh thinking and for each of you to bring your ORIGINALITY to work. We want you to be your AUTHENTIC self – and feel comfortable to share your differences, and what makes you unique. Our commitment to being an ETHICAL business means we have a deep sense of fairness when it comes to the way we treat one another. This applies during our recruitment process too. We are proud to be an Equal Opportunity Employer who positively celebrates a diverse and inclusive culture. We welcome people from all walks of life to join us, bringing their individuality to help us reach our ambitious growth plans. We believe this is critically important to help us create a place to work where everyone feels like they belong, can be themselves and where all of our differences are celebrated.
Assistant Store Manager - Ealing Broadway Shopping Centre employer: Hotel Chocolat PLC
Contact Detail:
Hotel Chocolat PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Ealing Broadway Shopping Centre
✨Tip Number 1
Familiarise yourself with Hotel Chocolat's brand values and mission. Understanding their commitment to originality, authenticity, and ethics will help you align your leadership style with their culture during the interview.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a high-pressure retail environment. Highlight your experience in driving sales and exceeding KPIs, as this will demonstrate your capability to meet the demands of the role.
✨Tip Number 3
Showcase your passion for chocolate and customer service. Be ready to discuss how you can inspire your team to deliver exceptional guest experiences, which is crucial for a brand that prides itself on happiness through chocolate.
✨Tip Number 4
Be flexible and open about your availability. Since the store operates seven days a week, demonstrating your willingness to work weekends and evenings will make you a more attractive candidate for the Assistant Store Manager position.
We think you need these skills to ace Assistant Store Manager - Ealing Broadway Shopping Centre
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Assistant Store Manager position. Tailor your application to highlight relevant experiences that align with these expectations.
Showcase Leadership Skills: Emphasise your leadership qualities in your CV and cover letter. Provide specific examples of how you've successfully led a team, driven sales, or improved customer satisfaction in previous roles.
Express Your Passion: Convey your enthusiasm for the brand and its products, particularly chocolate. Share any personal experiences or connections you have with the brand that demonstrate your genuine interest.
Highlight Flexibility: Since the role requires flexibility with working hours, make sure to mention your availability and willingness to work weekends and evenings. This shows your commitment to meeting the store's needs.
How to prepare for a job interview at Hotel Chocolat PLC
✨Show Your Passion for Chocolate
Make sure to express your genuine love for chocolate and the brand during the interview. Share any personal experiences or stories that highlight your enthusiasm for the product, as this aligns with the company's values and mission.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you inspired, coached, or developed team members, showcasing your natural leadership qualities that are essential for the Assistant Store Manager role.
✨Understand the Brand's Values
Familiarise yourself with Hotel Chocolat's values of Originality, Authenticity, and Ethics. Be ready to discuss how these values resonate with you and how you can embody them in your role to drive team performance and customer satisfaction.
✨Be Flexible and Adaptable
Since the store operates seven days a week, highlight your flexibility regarding working hours. Share examples of how you've adapted to changing circumstances in previous roles, demonstrating your commitment to meeting the needs of the business.
