Linen Porter

We are actively seeking a Housekeeping Linen Porter to work Day Shifts to help us make this difference and complement our existing team. Guests tell us the sheets are silkier, the curtains thicker, the silence more golden. At Hotel Café Royal, everyone seems to have their own story of a good night's rest and as a member of our Housekeeping team your role is a pivotal part of our story.

Your role: As a Housekeeping Porter your role is to provide operational support to the Rooms Division team in an energetic, timely and precise manner. You will be responsible for supporting the Housekeeping team with a range of duties including the delivery and distribution of bed linen/towel delivery and other products throughout the hotel. You'll also assist with the general cleaning of guest areas ensuring that they are clean, free of refuse, well maintained and staged appropriately. You'll also be responsible for the upkeep and general presentation of guest corridors, linen cupboards and back of house service areas. The role will be 40 hours per week and you will work 5 shifts during the week. Shift times are between 7am and 11pm.

Your profile: Natural elegance and passion for providing a luxurious level of service that is personalised, confident and calm. Proven background within a luxury hospitality environment, ideally gained within a similar Housekeeping role. Your grooming should be immaculate and a conversational level of English is necessary in order to communicate with colleagues, as well as our guests from time to time. You will also need to be highly organised with great attention to detail and have a flexible approach to working hours and must be able to work nights.

The benefits: Pay of up to £32,000 including service charge. Access to heavily discounted friends and family room rates and 2 complimentary nights (after one year of service). Up to 50% colleagues discount in all our food and beverage outlets. Colleague wellness sessions in our Akasha spa each month including osteopath, podiatrist, yoga and fitness classes (as well as staff discounts on spa treatments). Regular social events, including our infamous Summer Party (August) and Black-Tie Annual Awards dinner (January). Christmas celebrations, including colleague lunch, children's party and Christmas gift. Automatic membership of the company’s life assurance scheme from day one. Generous discounts on retail and dining in Central London through the West End Club app. Mental health support including Employee Assistance Programme (EAP) and mental health champions in all departments. A variety of external benefits including gym discounts and free eye tests. Cycle to work scheme and season ticket loan. A wide range of both internal and external training and development programmes to support all of our colleagues' career progression. The usual bits and bobs such as free meals on duty, uniform laundry, pension & holiday.