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For Companies At a Glance
- Tasks: Engage with guests and support various hotel departments to ensure exceptional experiences.
- Company: Join Coworth Park Hotel, a top-rated workplace known for its inclusive culture and exceptional service.
- Benefits: Enjoy competitive salary, complimentary stays, discounts, and world-class learning opportunities.
- Why this job: Become a legend in hospitality while working in a supportive, creative environment that values diversity.
- Qualifications: Bring your unique personality, strong communication skills, and passion for customer service.
- Other info: Start dates available in March and September 2025; apply now to kickstart your career!
The predicted salary is between 36000 - 60000 £ per year.
Join us as a Rooms Graduate at Coworth Park Hotel, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
We care about your career and are known for having the absolute best people in the industry. When you join us as a Rooms Division Graduate you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
Please note that this position's start date is March & September 2025.
What you’ll get
- Excellent salary + estate service charge + retention bonus
- Complimentary stays with breakfast included in all 10 Dorchester Collection hotels – stay twice a year at each hotel!
- 50% off at bars and restaurants within all of our Dorchester Collection hotels
- £1,000 Refer a friend bonus scheme; including £200 tax free on their first day
- World class learning and development opportunities
- Social events throughout the year, including our annual winter ball
- Free Meals on Duty
- Exclusive Access to a discount platform featuring 1000’s of retailers
What you’ll do
You’ll love what you do and take pride in delighting our guests:
- You will be responsible for carrying out operational roles across various departments, to ensure our guests receive nothing but the best experiences.
- You’ll support the Housekeeping team to gain an understanding of our rooms, before having an opportunity to assist within Guest Services.
- Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Rooms Division Graduate you’ll have the opportunity to bring these to life and continue to create our legacy.
- You will work within the departments and work towards a supervisor level position.
What you’ll bring
- You’ll bring your unique personality and passion to the role and the team.
- You have a talent for engaging with people, and building relationships.
- Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
- You enjoy working within a team whilst still having the responsibility of solo tasks.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact the People & Culture team at HumanResources.CPA@dorchestercollection.com.
Job Location: United Kingdom
Who we are
We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.
Rooms Graduate Programme employer: Hotel Bel-Air
Contact Detail:
Hotel Bel-Air Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rooms Graduate Programme
✨Tip Number 1
Research Coworth Park Hotel and the Dorchester Collection to understand their values and culture. This will help you align your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network with current or former employees of Coworth Park or the Dorchester Collection. They can provide valuable insights into the company culture and the expectations for the Rooms Graduate Programme, which can give you an edge in your application.
✨Tip Number 3
Prepare to demonstrate your customer service skills through role-play scenarios or examples from past experiences. Since the role involves engaging with guests, showcasing your ability to handle various situations will be crucial.
✨Tip Number 4
Familiarise yourself with the specific departments you'll be working in, such as Housekeeping and Guest Services. Understanding their operations will allow you to ask informed questions during interviews and show your enthusiasm for the role.
We think you need these skills to ace Rooms Graduate Programme
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Coworth Park Hotel's values of passion, personality, respect, working together, and creativity. Reflect these values in your application to show that you align with their culture.
Tailor Your CV: Highlight relevant experiences that showcase your customer service skills and ability to work in a team. Make sure to include any previous roles in hospitality or related fields that demonstrate your passion for the industry.
Craft a Compelling Cover Letter: Use your cover letter to express your enthusiasm for the Rooms Graduate Programme. Share specific examples of how you embody the qualities they seek, such as communication skills and teamwork.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hotel Bel-Air
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your passion for providing excellent service and creating memorable guest experiences.
✨Demonstrate Teamwork Skills
Since the role involves working closely with various departments, be prepared to discuss examples of how you've successfully collaborated with others in the past. Highlight your ability to communicate effectively and work towards common goals.
✨Emphasise Your Unique Personality
Coworth Park values individuality, so don’t shy away from showcasing what makes you unique. Share personal anecdotes that reflect your personality and how it aligns with their values of passion, respect, and creativity.
✨Prepare Questions About Their Culture
Research Coworth Park's culture and values, and come prepared with thoughtful questions. This shows your interest in their commitment to inclusiveness and development, and helps you assess if it's the right fit for you.
