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For Companies At a Glance
- Tasks: As a Housekeeping Attendant, you'll ensure our rooms and public areas shine with your attention to detail.
- Company: Join Coworth Park Hotel, one of The Sunday Times Top 10 Best Places to Work for in 2024!
- Benefits: Enjoy a competitive salary, complimentary hotel stays, and fun social events throughout the year.
- Why this job: Be part of a passionate team that values creativity and inclusiveness while creating unforgettable guest experiences.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: We celebrate diversity and are committed to creating an inclusive environment for all.
The predicted salary is between 20000 - 30000 £ per year.
Join us as a Housekeeping Attendant at Coworth Park Hotel, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
Our Housekeeping Attendants are the superstars of our hotel! Entrusted with caring for every detail in our sophisticated rooms. Though skillfully trained, they never lose sight of their ultimate responsibility, to create lifelong memories for our guests.
What you’ll get
- Excellent salary of £25,000 + estate service charge
- Complimentary stays with breakfast included in all Dorchester Collection hotels
- Very generous Employee Introductory Scheme offered
- Team members' awards and incentives schemes
- Contributory pension scheme entitlement from date of commencement
- Online benefits & discounts
- Life assurance cover for all team members
- Uniform laundered complimentary
- Complimentary meals whilst on duty at our team members' restaurants
- Cycle to work scheme
- Occupational Health, including subsidised massage treatments and health clinics
- Social events throughout the year - including our winter ball, summer party and regular pub quizzes!
What you’ll do
A day in the life of our Housekeeping Attendants demands high levels of energy. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the contributions that our Housekeeping Attendants accomplish would be lengthy but the list below is essential to know.
Our Housekeeping attendants are responsible for caring for our rooms and public areas during their day. This will include touching all areas within housekeeping, you will conduct cleaning, maintenance and housekeeping delivery tasks, as well as exceeding guests’ expectations by providing discreet and personalised service. Sometimes our guests have special requests for their rooms and most of these requests are fulfilled by our Housekeeping Attendants.
Our values of Personality, Passion, Respect, Working Together and Creativity guide us each and every day. The purpose of Housekeeping Attendants is to live their behaviours to continue to create our legacy. Communication is what keeps our departments running perfectly. Our Housekeeping attendants must communicate with other departments and extended hotel team in order to ensure the alignment remains.
What you’ll bring
All of our employees are ambassadors of our Vision, Values and culture. Our Housekeeping attendants do this with all they do. We encourage the unique personalities and passions of our employees, working together; as a team, a hotel and Collection. Our guests forge our legacy. Knowing and understanding them is our goal, valuing kindness over process.
In a fast-moving world, we remain consistent and relevant, requiring flexibility from everyone on the team. English is the primary language used in our hotel. Our Housekeeping Attendants must feel comfortable communicating in this language. Previous experience in a luxury 5* hotel is beneficial but not essential, full training will be provided.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact the People & Culture team.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.
Housekeeping Attendant employer: Hotel Bel-Air
Contact Detail:
Hotel Bel-Air Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Attendant
✨Tip Number 1
Familiarise yourself with the values of Passion, Personality, Respect, Working Together, and Creativity that are central to the Coworth Park Hotel. During any interactions, whether in person or online, demonstrate how you embody these values in your work ethic and approach.
✨Tip Number 2
Showcase your ability to communicate effectively, as this is crucial for a Housekeeping Attendant. Practice articulating your thoughts clearly and confidently, especially in English, to ensure you can engage well with both guests and team members.
✨Tip Number 3
Research the hotel’s culture and recent accolades, such as being recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. This knowledge will help you connect with the team during interviews and show your genuine interest in being part of their success.
✨Tip Number 4
Prepare to discuss how you can exceed guest expectations through personalised service. Think of examples from your past experiences where you went above and beyond, as this aligns perfectly with the role's responsibilities and the hotel's commitment to creating memorable experiences.
We think you need these skills to ace Housekeeping Attendant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Housekeeping Attendant. Highlight your attention to detail and ability to create memorable experiences for guests in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise any previous experience in housekeeping or customer service, even if it's not in a luxury hotel setting.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for hospitality. Mention how your values align with those of the hotel, such as respect, teamwork, and creativity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Housekeeping Attendant.
How to prepare for a job interview at Hotel Bel-Air
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of why you love creating memorable experiences for guests, as this aligns with the hotel's values of passion and personality.
✨Demonstrate Attention to Detail
As a Housekeeping Attendant, attention to detail is crucial. Be prepared to discuss how you ensure every aspect of cleanliness and guest comfort is met. You might even want to mention any previous experiences where your meticulous nature made a difference.
✨Emphasise Teamwork and Communication Skills
Highlight your ability to work well in a team and communicate effectively with other departments. Provide examples of how you've collaborated with colleagues in the past to achieve common goals, as this is essential for maintaining the hotel's high standards.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, such as special guest requests or unexpected challenges. Prepare by thinking through potential scenarios and how you would respond, showcasing your creativity and problem-solving skills.
