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- Tasks: Join our Graduate Programme to develop your hospitality skills through hands-on experience and mentorship.
- Company: The Dorchester Hotel is a top-rated workplace, known for its inclusive culture and exceptional service.
- Benefits: Enjoy complimentary hotel stays, discounts, pension contributions, and vibrant social events.
- Why this job: Fast-track your career in hospitality while working with industry leaders in a supportive environment.
- Qualifications: A passion for hospitality and respect for colleagues and guests are essential.
- Other info: Opportunities for training, networking, and even a trip to Switzerland for a Global Management Certificate.
The predicted salary is between 28800 - 43200 £ per year.
Join us on a Graduate Programme at The Dorchester Hotel, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
When you join us on the Graduate Programme (Ultimate Leader Programme), you start a unique opportunity to become celebrated as the very best in your field. You will learn not only from your fellow Legends but also through our award-winning Dorchester Collection learning academy. You will achieve the highest standards of service and leadership that will help you build your own career story.
The Graduate Programme is a dynamic opportunity underpinned around our ‘We Care’ culture designed to fast-track you in achieving a supervisory role upon completion of the programme. During the programme, you will work in one of our world-renowned hotels and will be supported by our senior leaders to develop the technical and behavioural skills aligned to becoming a hospitality specialist.
During your time as a Graduate, you will also gain exposure to an array of training material delivered by our Learning & Development team, supported through our Dorchester Collection Learning Academy. You will have the opportunity to work across our Dorchester Collection UK hotel and have 3 options to choose from: based in the town at The Dorchester or 45 Park Lane, based in the country at Coworth Park, or our extended 18-month programme, based in the town & country with accommodation support provided.
What you’ll get
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection; enjoy Friends & Family stay discounts at our hotels; benefit from discounts at various high street and online shops.
- Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
- Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
- Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a £1000 bonus when you recommend a friend.
- Well-being Support: Access immediate well-being advice because we care about our employees.
What you’ll do
- Depending on your choice of programme, you will complete a 12 months (two six-month rotations) in an operational role in our rooms divisions or 18 months (two nine months rotation) in an operational role in our rooms divisions in both Town & Country.
- Curate individual guest experiences through your vibrant personality and expertise, as our guests trust that you are informed and able to enhance their experience.
- Connect with our Senior Leadership team through mentorship from the Executive Committee for networking, support and guidance to become a legendary leader.
- Partner with our L&D team for regular 1-2-1 training and workshops to develop you into a highly skilled leader to lead and motivate teams to deliver the ultimate guest experience.
- Participate in a variety of taskforce opportunities across Dorchester Collection and events such as Chelsea Flower Show and Royal Ascot.
- Attend Finance and Revenue (budget and P&L), Sales, People & Culture, Corporate office and guest experience sessions as learning is the forefront of each Dorchester Collection hotel.
- Work on specific industry and development projects including a personal focus and business focus project.
- Attend a trip to Switzerland where you will receive a Global Management Certificate in Leading and Embracing Organizational Change from Swiss Education Group.
- Work your way up from operational front line role to a supervisory role and graduate into a full-time permanent position at one of our three hotels.
What you’ll bring
- Keen passion for growing and developing within Hospitality.
- Respect towards colleagues and guests.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact the People & Culture team.
Food & Beverage Graduate Programme employer: Hotel Bel-Air
Contact Detail:
Hotel Bel-Air Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Graduate Programme
✨Tip Number 1
Research The Dorchester Hotel and its values thoroughly. Understanding their 'We Care' culture and core values like passion, personality, and respect will help you align your conversations and demonstrate that you're a great fit for their team.
✨Tip Number 2
Network with current or former employees of The Dorchester Collection. Engaging with them on platforms like LinkedIn can provide you with insider insights about the Graduate Programme and help you make valuable connections.
✨Tip Number 3
Prepare to showcase your passion for hospitality during interviews. Think of specific examples from your experiences that highlight your commitment to excellent service and teamwork, as these are key traits they value.
✨Tip Number 4
Be ready to discuss how you can contribute to creating memorable guest experiences. Consider innovative ideas or personal anecdotes that reflect your creativity and ability to connect with guests, which is essential for this role.
We think you need these skills to ace Food & Beverage Graduate Programme
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with The Dorchester Hotel's values and culture, particularly their 'We Care' philosophy. Reflect this understanding in your application to show that you align with their commitment to inclusiveness and excellence.
Tailor Your CV: Craft your CV to highlight relevant experiences in hospitality or customer service. Emphasise any leadership roles or teamwork experiences that demonstrate your passion for the industry and your ability to work collaboratively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Graduate Programme and how it aligns with your career goals. Mention specific aspects of the programme that excite you, such as the mentorship opportunities or the chance to work across different locations.
Showcase Your Personality: The Dorchester values personality and creativity. Use your application to convey your unique traits and how they can enhance guest experiences. Share anecdotes that illustrate your vibrant personality and respect for others.
How to prepare for a job interview at Hotel Bel-Air
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry. Share personal experiences that highlight your love for creating memorable guest experiences, as this aligns with the values of The Dorchester Hotel.
✨Demonstrate Inclusiveness
Since inclusivity is a core value at The Dorchester, be prepared to discuss how you embrace diversity in your previous roles. Share examples of how you've worked effectively with diverse teams or contributed to an inclusive environment.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills and ability to handle guest interactions. Think of specific scenarios where you successfully resolved issues or enhanced a guest's experience, showcasing your leadership potential.
✨Research the Dorchester Collection
Familiarise yourself with The Dorchester Hotel and its sister properties. Understanding their unique offerings and recent accolades will help you articulate why you want to be part of their team and how you can contribute to their success.
