At a Glance
- Tasks: Create unforgettable experiences for guests in a luxury hotel setting.
- Company: Join the vibrant team at Red Carnation Hotels.
- Benefits: Competitive salary, 28+ days holiday, free meals, and exciting perks.
- Other info: Enjoy monthly social events and cross-departmental training.
- Why this job: Be part of a dynamic environment with excellent career growth opportunities.
- Qualifications: Previous experience in hospitality and strong customer service skills required.
The predicted salary is between 32436 - 32436 € per year.
Interested in this role? You can find all the relevant information in the description below.
What's in it for you from day one:
- £32,436.80 OTE per annum, plus other exciting benefits and perks!
- Holiday allowance starting at 28 days and increasing with length of service to 36 days.
- Nutritious free meals on duty.
- Award winning L&D programmes, with over 80 individual courses available, from foundation skills to leadership skills.
- Excellent development opportunities with 80% of our managers being home-grown.
- Two paid volunteering days each year, so we can give back to our communities.
- Access to the Employee Assistance Programme through our partners at Hospitality Action.
- Monthly tea parties and annual social events, including boat parties and festive events for your little ones.
- Complimentary quality uniform and dry-cleaning services.
What's in it for you later:
- Vibrant hotel recognition events and hotel-based incentives, including Employee of the Month and Manager of the Quarter.
- Enhanced maternity pay of 13 weeks, fully paid.
- Enhanced paternity pay of 2 weeks, fully paid.
- £800 baby payment to support you and your baby with the essentials.
- Fantastic recommend a friend bonus scheme worth up to £600.
- Cross-departmental training available within your property, because we know you're a curious individual.
- 50% off on food and 25% off on beverages in selected Red Carnation Hotels F&B outlets.
- Discounted accommodation rates at Red Carnation Hotels in the UK, Ireland, Guernsey, Geneva, and South Africa!
We are looking for someone who has excellent customer service skills, interpersonal skills, attention to detail and has previous experience in a similar role in a luxury hotel environment.
Location: Hotel 41
Employment type: Permanent, full-time
Working pattern: 5 days on, 2 days off
Key Responsibilities of a Food & Beverage Assistant:
- Creating memorable experiences for our guests by using emotional engagement and high attention to detail.
- Being familiar with all menus and all products available.
- Cleaning and setting up tables.
- Taking orders for our wonderful guests.
- Making sure that all food service areas are maintained to the highest level of cleanliness and hygiene.
- Assisting with the restaurant within house telephone calls and messages from guests as well as taking reservations to the company standards.
What are we looking for?
- Previous experience in a similar role within a luxury hotel or high-end restaurant environment is preferred.
- Excellent customer service and interpersonal skills, a keen attention to detail, and the ability to handle high-pressure situations with grace.
- A friendly, enthusiastic, and professional with a strong passion for hospitality and ensuring guests have an unforgettable experience.
- Ability to work effectively within a team, collaborating with colleagues across different departments to ensure smooth service and guest satisfaction.
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Food & Beverage Assistant employer: Hotel 41
At Red Carnation Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With generous benefits such as 28 days of holiday, nutritious meals on duty, and extensive learning opportunities, we foster a supportive environment where our team can thrive and grow. Located in the heart of London, our luxury hotel provides unique experiences and incentives, making it an ideal place for passionate individuals to build a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the luxury hotel industry. A personal recommendation can go a long way in landing that Food & Beverage Assistant role.
✨Tip Number 2
Show off your personality! When you get that interview, let your enthusiasm for hospitality shine through. Share stories about how you've created memorable experiences for guests in the past—this is your chance to stand out!
✨Tip Number 3
Do your homework! Familiarise yourself with the hotel's menu and services before the interview. This shows you're genuinely interested and ready to hit the ground running as a Food & Beverage Assistant.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us at StudySmarter.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your enthusiasm and how you’ve created memorable moments for guests in the past.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your previous experience in luxury hotels or high-end restaurants, and don’t forget to mention your excellent customer service skills and attention to detail!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences. Remember, we want to know why you’re the perfect fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Red Carnation Hotels!
How to prepare for a job interview at Hotel 41
✨Know Your Menus Inside Out
Familiarise yourself with the menus and products offered at the hotel. Being able to discuss the dishes confidently will impress your interviewers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond to create memorable experiences for guests.
✨Demonstrate Team Spirit
Since collaboration is key in a luxury hotel environment, think of instances where you worked effectively within a team. Be ready to share how you contributed to a positive team dynamic and ensured smooth service.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. This not only reflects your understanding of the hospitality industry but also shows respect for the interview process.
