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- Tasks: Lead a vibrant team to deliver top-notch food and service at exciting festivals.
- Company: Join DOME, a dynamic food hall with a passion for unforgettable experiences.
- Benefits: Enjoy growth opportunities, expert training, discounts, and a fun work environment.
- Why this job: Experience the thrill of festival life while building lasting friendships and memories.
- Qualifications: Charismatic leadership skills and a passion for food and customer service.
- Other info: Fast-paced, rewarding role with a focus on teamwork and creativity.
The predicted salary is between 30000 - 42000 £ per year.
DOME is looking for a charismatic and kind Unit Supervisor to join our team! Our teams span six street food brands within an immersive, traveling food hall across two floors. Each quick-service food brand operates from its own converted kitchen unit and is run by a close-knit team of around 10 people. You’ll be part of a smaller team focused on one brand, while also working alongside a larger, collaborative food hall team.
DOME creates exciting, high-energy places where people come together, spanning nationwide festivals, meanwhile spaces on the Southbank, pop-ups, catering, and events across London, alongside our two Truffle Burger restaurants in central London. We design, deliver, and operate vibrant, food-led destinations, working with our own in-house brands and a curated network of national and international partners. Our brands are quick-service and crowd-led, known for decadent, delicious and creative menus. By bringing together independent concepts under one roof, we create memorable, high-impact experiences that activate spaces and attract diverse audiences.
Each summer, we build dedicated teams to work across London’s biggest and best-loved festivals, running experience-led food halls with our six in-house brands. What begins in London’s street-food scene becomes a full festival season, working alongside a large team to build vibrant food spaces and deliver high-energy service to huge crowds. Festival life is fast-paced and demanding, with long shifts and big volumes, but it’s also hugely rewarding. You’ll work closely with your team throughout the summer, sharing late nights, headline artists, crew access, and the kind of moments and friendships that only come from festival life. It’s hard work, high adrenaline, and completely unforgettable — a season you’ll remember long after the final service.
The Role
- Product & Service: Lead by example to deliver consistent food quality and great customer service, with strong knowledge of brand standards, menu, kitchen flow, and service expectations.
- Compliance & Safety: Support food safety, health & safety, daily checks, and compliance records, assisting with inspections and ensuring policies are followed.
- People & Shift Support: Act as a key on-shift leader, supporting training, inductions, communication, performance check-ins, and absence management.
- Stock, Costs & Systems: Assist with ordering, stock control, waste reduction, and cost management, using company systems to support sales and efficiency.
- Brand & Stakeholders: Represent the brand professionally with guests, VIPs, suppliers, and partners at all times.
Benefits
- Growth, personal development and career opportunities in festivals and events
- Expert leadership and management training from some top providers
- Fun, friendly, casual and seriously experienced team
- Discount off food and drink at any of our events, festivals, pop-ups or restaurants
- Good quality uniform
- Employee Assistance Program to support your health and wellbeing
- Bonus scheme for all team members - whatever your level
Truffle Burger was founded in 2018. What began as a simple burger, trading from a van around London, grew into a cult favourite. The business has expanded from pop-ups, festivals, international collaborations and restaurants into a recognised brand with an ever increasing following. As we continue to grow our teams, projects, ideas and national and international presence, we stay true to what made Truffle Burger special from day one.
Supervisor in London employer: Hotdogs by Frank 3.2 - BOH
Contact Detail:
Hotdogs by Frank 3.2 - BOH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out DOME's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant food scene.
✨Tip Number 2
Practice your people skills! As a Unit Supervisor, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your passion for food and festivals! When you chat with the team, share your experiences at events or your favourite street food spots. This will help you stand out as someone who truly gets the fast-paced, exciting environment DOME thrives in.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so make sure you hit us up there. It shows initiative and gives you a better chance of landing that dream role with us at DOME.
We think you need these skills to ace Supervisor in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit charismatic and kind, just like the role we’re looking to fill.
Tailor Your Application: Make sure to tailor your application to the Unit Supervisor role. Highlight your experience in fast-paced environments, especially if you've worked in food service or events before. We love seeing how your background aligns with our vibrant, high-energy atmosphere!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your skills and experiences. Remember, we’re looking for someone who can lead by example, so show us you can communicate effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about DOME and what we stand for!
How to prepare for a job interview at Hotdogs by Frank 3.2 - BOH
✨Know the Brand Inside Out
Before your interview, make sure you research DOME and its various food brands. Understand their menu offerings, values, and what makes them unique in the street food scene. This knowledge will help you demonstrate your passion for the brand and show that you're a good fit for the team.
✨Showcase Your Leadership Skills
As a Unit Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight your ability to motivate others and maintain high standards of service, especially in fast-paced environments like festivals.
✨Emphasise Teamwork and Collaboration
DOME values a collaborative spirit, so be ready to discuss how you work well with others. Share stories that illustrate your ability to communicate effectively, support your colleagues, and contribute to a positive team atmosphere. This will show that you can thrive in their close-knit environment.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, such as managing stock levels during busy shifts or ensuring compliance with health and safety regulations. Think through potential scenarios and how you would approach them, demonstrating your problem-solving skills and commitment to maintaining high standards.
