At a Glance
- Tasks: Join us as an Operations Associate, tackling diverse tasks daily in a dynamic startup environment.
- Company: HostUplift helps property owners maximise their holiday lets with innovative tech and hands-on support.
- Benefits: Enjoy hybrid working, a competitive salary of £28k plus bonuses, and 25 days holiday.
- Other info: No prior experience required; just bring your curiosity and passion for tech, travel, or hospitality.
- Why this job: Make a real impact from day one while learning and growing in a fast-paced startup culture.
- Qualifications: Ideal for recent grads (2024/2025) who are organised, detail-oriented, and eager to learn.
The predicted salary is between 22400 - 39200 £ per year.
Location: London (Hybrid – 3 days in-office, 2 remote)
Start Date: ASAP
About HostUplift
HostUplift helps property owners unlock the full potential of their holiday lets. Whether it’s a cosy countryside Airbnb or a growing portfolio of short stays, we take the stress out of hosting – driving higher occupancy, better guest reviews, and smarter pricing. We combine tech with hands-on support to make life easier for hosts while giving guests a brilliant experience. We’re still in the early stages, but growing fast.
The Role
This is a fast-paced, hands-on role where no two days look the same. You’ll work closely with the founder and get exposure to all areas of the business – from client operations and platform management to sales support and internal processes.
Typical responsibilities include:
- Client Onboarding & Support: Help new hosts get set up and check in regularly to offer guidance on listings, pricing, and guest experience.
- Operations & Admin: Improve internal systems, keep everything running smoothly, and manage key documents and processes.
- Sales & Outreach Support: Help identify and reach out to potential new hosts, attend viewings, and join meetings where needed.
- Platform Performance: Monitor performance using tools like Airbnb, Booking.com and PriceLabs, and suggest ways to optimise results.
- Issue Resolution: Be a first point of contact for technical or operational questions and help resolve problems quickly.
- Strategic Projects: Assist on new ideas, experiments, and projects to improve the service.
Who We’re Looking For
We don’t expect you to know everything – we’re after someone bright, curious, and ready to get stuck in. This role is ideal for a recent graduate who’s excited to work at a startup and grow quickly.
You’ll fit in if:
- You graduated in 2024 or 2025.
- You’re organised, detail-focused, and comfortable juggling multiple tasks.
- You enjoy speaking with people and solving problems.
- You’re confident communicating over email and on the phone.
- You have an interest in tech, travel, hospitality or property.
- You’re based in London or able to work from our London office 3 days a week.
Any previous experience in a customer-facing, operations, hospitality, or retail role is a plus – but not essential.
What You’ll Get
- Salary: Entry-level.
- Hybrid Working: 3 days in-office, 2 remote.
- Package: £28k + bonus.
- Holidays: 25 days + bank holidays.
- Progression: Opportunities to grow into ops, strategy, partnerships or client success.
Why HostUplift?
This isn’t a faceless corporate grad scheme. It’s a chance to join a growing startup, learn fast, and have real impact from day one. If you’re ready to grow your career in a role that mixes people, process, and property – we’d love to hear from you.
How to apply
Please email adam@hostuplift.com with your CV and a short note on why you’re interested in joining HostUplift. (No AI Please)
Operations Associate (Entry Level) employer: HostUplift
HostUplift is an exceptional employer for those looking to kickstart their career in a dynamic startup environment. With a hybrid working model that promotes work-life balance, generous holiday allowances, and clear pathways for progression into various operational roles, employees are empowered to make a meaningful impact from day one. The collaborative culture fosters personal growth and innovation, making it an ideal place for recent graduates eager to thrive in the tech and hospitality sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Associate (Entry Level)
✨Tip Number 1
Familiarise yourself with the holiday rental market, especially platforms like Airbnb and Booking.com. Understanding how these platforms operate will help you speak confidently about their features and challenges during your interview.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've resolved issues in previous roles or projects. This will demonstrate your ability to handle the fast-paced, hands-on nature of the Operations Associate position.
✨Tip Number 3
Network with professionals in the hospitality and tech sectors. Engaging with people who work in similar fields can provide insights into the industry and may even lead to referrals or recommendations for your application.
✨Tip Number 4
Prepare thoughtful questions about HostUplift's operations and future projects. This shows your genuine interest in the company and the role, making you stand out as a candidate who is eager to contribute from day one.
We think you need these skills to ace Operations Associate (Entry Level)
Some tips for your application 🫡
Understand the Company:Before applying, take some time to understand HostUplift's mission and values. Familiarise yourself with their services and how they support property owners. This knowledge will help you tailor your application.
Craft a Tailored CV:Make sure your CV highlights relevant skills and experiences that align with the Operations Associate role. Emphasise any customer-facing or operational experience, even if it's from internships or part-time jobs.
Write a Compelling Note:In your application note, express your enthusiasm for the role and the company. Mention specific aspects of HostUplift that excite you, such as their innovative approach to hospitality or their growth potential.
Proofread Your Application:Before sending your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Operations Associate position.
How to prepare for a job interview at HostUplift
✨Show Your Curiosity
As HostUplift is looking for someone bright and curious, make sure to ask insightful questions about the company and its operations. This shows your genuine interest in the role and helps you understand how you can contribute.
✨Demonstrate Problem-Solving Skills
Since the role involves client support and issue resolution, prepare examples of how you've successfully solved problems in the past. Highlight your ability to think on your feet and provide solutions quickly.
✨Highlight Your Organisational Skills
With responsibilities that include managing multiple tasks and improving internal systems, be ready to discuss how you stay organised. Share specific tools or methods you use to keep track of your work and ensure efficiency.
✨Express Your Interest in Tech and Hospitality
Given the nature of HostUplift's business, it’s important to convey your enthusiasm for tech, travel, and hospitality. Share any relevant experiences or interests that align with the company's mission to enhance the guest experience.
